stevil Posted September 10, 2020 Share Posted September 10, 2020 cannot get ps4 out of mod nat type through netduma r2 Link to comment Share on other sites More sharing options...
BoiDjakoCV Posted September 10, 2020 Share Posted September 10, 2020 add your ps4 Ip to DMZ and reboot ps4 should open after the reboot Link to comment Share on other sites More sharing options...
DanyKTM Posted September 10, 2020 Share Posted September 10, 2020 UPNP should open your port to get open Nat, did you DMZ your R2 in your ISP modem ? What is your setup ? ISP --->DMZ --->R2, upnp on ---> PS4 Link to comment Share on other sites More sharing options...
stevil Posted September 10, 2020 Author Share Posted September 10, 2020 added r2 to isp router dmz and switched off wireless on isp router. plugged ps4 into r2 = ps4 is nat type 2 but cod warzone nat type moderate and 3 lights flashing on r2! Link to comment Share on other sites More sharing options...
stevil Posted September 10, 2020 Author Share Posted September 10, 2020 upnp switched on on router Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 10, 2020 Administrators Share Posted September 10, 2020 Hey, welcome to the forum! Don't worry this is a common support topic and easily resolvable. Put the PS4 IP address into the DMZ on the R2 in LAN Settings and you should see an open nat in game then. Link to comment Share on other sites More sharing options...
stevil Posted September 10, 2020 Author Share Posted September 10, 2020 Hi Fraser. I have actually put router back in the box now and I'm considering requesting a refund. from what I learned the r2 is not compatible with my isp (SKY fibre). i truly know very little about computers/consoles and the whole setting up of the R2 today has given me a headache. Maybe I will try again tomorrow. Is there anyway I can make the procedure easier for myself ie: is there no live chat or number I can call so any questions/problems I have can be dealt with as they happen, as I'm certain solving one problem will inevitably lead to another with my ignorance of these devices, and I will probably only do something wrong and open a can of worms for myself. any assistance would be greatly appreciated and desperately needed! Thankyou. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 10, 2020 Administrators Share Posted September 10, 2020 Sorry to hear that. It absolutely does support Sky fibre - if you use your own modem for Sky then you can follow these instructions a fellow Sky user has provided: https://forum.netduma.com/topic/32036-netduma-r2-with-sky-dhcp-option-61/ but it sounds like you're using the hub and you've done the right thing regarding putting the R2 in its DMZ. We don't offer live chat or telephone support as we're still a small team and so it would limit the amount of people we are able to help in the day but don't worry we are on support every single day and so it will be easy for us to help you should you have any issues at all. I have ample experience helping users with there issues - just look at my post count 😁 stevil 1 Link to comment Share on other sites More sharing options...
stevil Posted September 11, 2020 Author Share Posted September 11, 2020 Hi Fraser. I have actually put router back in the box now and I'm considering requesting a refund. from what I learned the r2 is not compatible with my isp (SKY fibre). i truly know very little about computers/consoles and the whole setting up of the R2 today has given me a headache. Maybe I will try again tomorrow. Is there anyway I can make the procedure easier for myself ie: is there no live chat or number I can call so any questions/problems I have can be dealt with as they happen, as I'm certain solving one problem will inevitably lead to another with my ignorance of these devices, and I will probably only do something wrong and open a can of worms for myself. any assistance would be greatly appreciated and desperately needed! Thankyou. Link to comment Share on other sites More sharing options...
stevil Posted September 11, 2020 Author Share Posted September 11, 2020 hi fraser. do you think its going to be possible to enable R2 whilst I have a sky Q hub with a mini box upstairs, without loosing any ability to use mini box? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 11, 2020 Administrators Share Posted September 11, 2020 55 minutes ago, stevil said: hi fraser. do you think its going to be possible to enable R2 whilst I have a sky Q hub with a mini box upstairs, without loosing any ability to use mini box? In theory I don't think it should be possible but a user has actually proved it does work: https://forum.netduma.com/topic/32278-netduma-r2-with-sky-q/?do=findComment&comment=261620 Link to comment Share on other sites More sharing options...
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