ian Posted August 28, 2020 Share Posted August 28, 2020 HI I RESET THE PASSWORD ON MY R2 WROTE IT DOWN AND NOW IT DOES'NT LET ME SIGN IN CAN YOU TELL ME HOW TO FACTORY RESET PLEASE Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 28, 2020 Administrators Share Posted August 28, 2020 Hey, welcome to the forum! Are you referring to the login for the interface? If so it is admin / password by default. Link to comment Share on other sites More sharing options...
blue2kid3 Posted August 28, 2020 Share Posted August 28, 2020 same issue here and admin password no longer works. Link to comment Share on other sites More sharing options...
ian Posted August 28, 2020 Author Share Posted August 28, 2020 i changed the user name and password but it wont bring up the interface a message authorization required and thats it i just need to know if i can reset to factory settings and if so how do you reset to factory settings Link to comment Share on other sites More sharing options...
johnnytran Posted August 29, 2020 Share Posted August 29, 2020 That's what i get sometimes when i try login via a normal browser session. If you use google chrome, switch to incognito and try, it always brings u the window to enter username/password Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 29, 2020 Administrators Share Posted August 29, 2020 14 hours ago, blue2kid3 said: same issue here and admin password no longer works. Did you change your username/password manually? 14 hours ago, ian said: i changed the user name and password but it wont bring up the interface a message authorization required and thats it i just need to know if i can reset to factory settings and if so how do you reset to factory settings You changed it but then did you do a factory reset after wards or you didn't and just won't accept your new login? You can hold the reset button in the back of the router down for 25 seconds then wait a minute for the router to boot. Try the suggestion above though from johnny first. Link to comment Share on other sites More sharing options...
MassaDebata85 Posted August 29, 2020 Share Posted August 29, 2020 if you cant login..there is a small hole/reset button on the back ..press and hold it for 30 seconds..lights will go off and back on..connect to the netduma(i do lan but you can do wifi the password is on the bottom of router) and you will have to re enter everything like its brandnew Link to comment Share on other sites More sharing options...
ian Posted August 29, 2020 Author Share Posted August 29, 2020 ALL SORTED NOW THANKS 4 hours ago, Netduma Fraser said: Did you change your username/password manually? You changed it but then did you do a factory reset after wards or you didn't and just won't accept your new login? You can hold the reset button in the back of the router down for 25 seconds then wait a minute for the router to boot. Try the suggestion above though from johnny first. Link to comment Share on other sites More sharing options...
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