ChrisCohen Posted August 25, 2020 Share Posted August 25, 2020 (edited) My R2 has just arrived and I can't get Internet when connecting to my Sky Q router. It previously worked fine with the R1. How do I find my R2 wan IP to add it to the DMZ of the Sky router? Previously it was shown on the R1 under device manager I believe. Where is it on the R2? To add I get no Internet at all on any device connected to the Duma R2, regardless of wired or wireless connection. My sky router definitely has Internet connected but I just get 'resolving host' when trying to access any Web page from a device connected to the R2 and the R2 setup said no internet connection was detected.. UPDATE: I now get internet on a device thats wired to the duma r2 but no internet on any device connected via WiFi. Edited August 25, 2020 by ChrisCohen Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 25, 2020 Administrators Share Posted August 25, 2020 The WAN IP can be found on the System Information page but this shouldn't be necessary for a connection. Have you changed any settings since getting the router? Link to comment Share on other sites More sharing options...
ChrisCohen Posted August 25, 2020 Author Share Posted August 25, 2020 5 minutes ago, Netduma Fraser said: The WAN IP can be found on the System Information page but this shouldn't be necessary for a connection. Have you changed any settings since getting the router? The only thing I changed was to make the SSID of the wireless 'NetdumaR1' so all my old devices would connect to it (or so I thought). Is that the issue? I've tried forgetting the network on my mac and then re-adding it and that didn't make a difference. Ahh, a restart of the Duma appears to have fixed the issue! I think I'm there now... Link to comment Share on other sites More sharing options...
ketheriel Posted August 25, 2020 Share Posted August 25, 2020 Chris, I had the same problem a few hours ago. What I did was connecting all the cables, make sure the ports were active and connected my laptop by wifi to the provide modem and by cable to the R2 so I could access both. Then I hit 'factory reset' on the R2, and the DHCP client did worked correctly and I got it working. Maybe it works for you too NMM Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 25, 2020 Administrators Share Posted August 25, 2020 Just to confirm you're now getting a connection through all your devices connected to the R2? Link to comment Share on other sites More sharing options...
ChrisCohen Posted August 25, 2020 Author Share Posted August 25, 2020 Correct. Everything is working swimmingly. Thanks for your help. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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