Satan1976 Posted June 28, 2020 Share Posted June 28, 2020 Hi guys. I am getting serious lag spike when my missus is on facetime upstairs. I have my PC hard wired, and have QOS set up to give my PC 30% of Down and Upstream. I also have set it to 'When high priority traffic is detected'. My speed is 45 down and 15 up (Plusnet), so facetime shouldn't be causing this much of an issue. As soon as she gets on a call, my ping shoots from 15-20ms right up to about 8-900ms. The only reason i got the XR300 was to stop this problem. Any ideas guys? TiA SaTaN1976 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 28, 2020 Administrators Share Posted June 28, 2020 What percentage are you using for Anti-Bufferbloat? What is your physical setup i.e. what is the R1 plugged into and is that using modem, bridge or DMZ? Does that modem/router have WiFi that is used? Link to comment Share on other sites More sharing options...
Satan1976 Posted June 28, 2020 Author Share Posted June 28, 2020 I have both set to 70% at the moment. I have it connected to the Vigor 130 modem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 28, 2020 Administrators Share Posted June 28, 2020 Are you using PPPoE, VLAN or IPv6 at all? Also if you disable share excess for download/upload on Bandwidth Allocation does that prevent it happening? Are you using Traffic Prioritization? Link to comment Share on other sites More sharing options...
Satan1976 Posted June 28, 2020 Author Share Posted June 28, 2020 Im on PPPOE, IPv6 is disabled, but where do I disable share excess for DL/UL. Im not using Traffic Prioritisation as I havn't yet worked out how to set that up for Modern Warfare. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 28, 2020 Administrators Share Posted June 28, 2020 It's possible it could be to do with PPPoE but lets put a pin in that for the moment. On the top left of the Bandwidth Allocation panel is a 3 line button, click that to open the menu and you can disable it there. You will need to open the menu and toggle it when you switch to download/upload - basically they have a button each for this only viewable when you're on that particular option if that makes sense. Add your PC with the console service to Traffic Prioritization - do this first and see if there is a difference without disabling share excess. Link to comment Share on other sites More sharing options...
Satan1976 Posted June 29, 2020 Author Share Posted June 29, 2020 Thanks Fraser, I will give that a try. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Satan1976 Posted June 29, 2020 Author Share Posted June 29, 2020 Ok, I have tried putting my PC into Traffic Prioritization, and no difference. So I tried the bandwidth allocation and that made no difference. I have put up an image of the data transfer rates. It seemed strange that her phone was using so much upload, so I did a facetime call from my phone. (TBS) and it was no where near the data being used by hers. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 29, 2020 Administrators Share Posted June 29, 2020 Did you try just audio only and she is using video? Could you just do a test please to see if QoS is working properly: Disable QoS completely from the Anti-Bufferbloat menu Do a speedtest.net test (preferably when no one is using the internet) and note down the results Re-enable QoS and use 'Always' with 50% set for both download and upload Do a speedtest.net test (preferably when no one is using the internet) and note down the results What do you get? You should be expecting around 22.5 down/7.5up for the second test based on your expected speeds Also, just to double check, have you put your expected speeds in the Bandwidth settings in the Anti-Bufferbloat menu? Link to comment Share on other sites More sharing options...
Satan1976 Posted July 1, 2020 Author Share Posted July 1, 2020 The two test results are below. everything looks ok to me. But the 3rd image is two iPhone 6's phones on facetime to people outside the household. As you can see, Katie's phone is using way more than Tyler's phone. which is the device causing huge lag spikes. it is using a steady 2.6mbps on upload, whereas Tyler's is only using about 0.6mbps. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 1, 2020 Administrators Share Posted July 1, 2020 Thanks for the results, this time can you just use 'Always' for Anti-Bufferbloat please and see if your gaming performance is any better. Link to comment Share on other sites More sharing options...
Satan1976 Posted July 2, 2020 Author Share Posted July 2, 2020 Okay. And how much percentage should I put the sliders on for up and down? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 2, 2020 Administrators Share Posted July 2, 2020 I'd suggest 70/70 to start with and then adjust that if it's not resolved the issue. Satan1976 1 Link to comment Share on other sites More sharing options...
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