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Geo filter not showing servers

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Geo filter not showing servers

Gday I recently purchased the xr500 router. I have completed the set up and know need help with the Geo filter not showing any servers. I have a wired connection from modem to xr500. The xr500 is then connected to Tp link Av600 extender by wired connection. The Tp link av600 extender is then plugged into the PlayStation 4 Pro by Ethernet all cables are Cat 6. The connection works fine but is not showing on the Geo filter. Thanks in advance for any help.

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2 hours ago, Redv said:

Geo filter not showing servers

Gday I recently purchased the xr500 router. I have completed the set up and know need help with the Geo filter not showing any servers. I have a wired connection from modem to xr500. The xr500 is then connected to Tp link Av600 extender by wired connection. The Tp link av600 extender is then plugged into the PlayStation 4 Pro by Ethernet all cables are Cat 6. The connection works fine but is not showing on the Geo filter. Thanks in advance for any help.

Hi,

Welcome to the forum,

Double check that you have the correct device added to the geofilter, match the IP address of the console itself with the IP address on Device Manager.

If you don’t have any luck can you provide us with a screenshot of your entire geofilter page please?

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Hello, yes the ip address is the same. Not sure if it makes a difference but the tp link av600 shows on device manager as TL wpa4220 has the computer icon. I have attached photos. Cheers 

6437A6A1-F53E-44C7-867B-DDC6651898DD.jpeg

5C7864D9-C956-4548-9366-B3AFCD3488F4.jpeg

5956BA94-C31C-4E64-94BA-F2A59D5D9AEA.jpeg

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Device manager showing the wrong name won’t cause an issue. You can change the name manually if you want to.

If you zoom the map out fully do you see icons?

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