Rickamortis Posted April 24, 2020 Posted April 24, 2020 Hello Duma Team, I recently upgraded to the XR700 Netgear router, and the R-Apps are not loading when i log into the router. I read numerous posts on the Netgear website, but none of those fixes work, it keeps reverting to not working. I am currently on the V1.0.1.20 Firmware. Looks to be a common problem amongst XR700 users. Please help. Thank you, Rickamortis
BIG__DOG Posted April 25, 2020 Posted April 25, 2020 Hi. I have relocated this post to the correct section of the forum as a 1v1 support is only when Netduma ask you to post there. You could try downgrading to .10 firmware version or see if there is a beta version available. Netduma will respond as soon as they can but as it is the weekend and also the current disruption it maybe monday before a response.
Administrators Netduma Fraser Posted April 25, 2020 Administrators Posted April 25, 2020 Upgrade to this firmware: https://kb.netgear.com/000061714/XR700-Firmware-Version-1-0-1-24-Hot-Fix and then do a factory reset, that will resolve the issue.
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