Lydonb7 Posted April 17, 2020 Share Posted April 17, 2020 Hi all, I just got my new Netduma R1 yesterday and set it up as follows: - My ISP Provider's modem/router connected directly to the fibre internet connection via a coaxial cable - My Netduma R1 connected to the router via Ethernet cable in the PoE accordingly with my wired devices in the other ports. My issue is as follows the Netduma R1 wifi is visible but once connected to this wifi there is no internet whatsoever. The old internet wifi coming out of my ISP router still works fine so it seems internet is not flowing through from my ISP router to my Netduma. As a guide my ISP router is the following: https://arris.secure.force.com/consumers/ConsumerProductDetail?p=a0ha000000REF5TAAX&c=Touchstone Gateways At a point after changing the Ethernet port to which my Netduma was connected with my ISP router, it work but only temporarily as it stopped an hour later so im sure its a conflict of some sort. I would greatly appreciate help to solve this. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 18, 2020 Administrators Share Posted April 18, 2020 Hey, welcome to the forum! Do you get a connection wired through the R1? Do you know if you require PPPoE or VLAN? Link to comment Share on other sites More sharing options...
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