RiSK Posted March 11, 2020 Share Posted March 11, 2020 Hello all Can't connect to the access the dashboard with these links 192.168.88.1 192.168.888.1 http://R1 http://R7 What's the solution ??????? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2020 Administrators Share Posted March 11, 2020 Hey, welcome to the forum! How are you connected to the router? On your PC open a command prompt and type ipconfig and then press enter. What does the gateway IP show? Link to comment Share on other sites More sharing options...
RiSK Posted March 11, 2020 Author Share Posted March 11, 2020 Yes there's an IP gateway: 192.168.88.1 and i tried it. It didn't work. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2020 Administrators Share Posted March 11, 2020 Did you change anything regarding settings before the issue started? Are any other devices able to access it? Link to comment Share on other sites More sharing options...
RiSK Posted March 11, 2020 Author Share Posted March 11, 2020 Yes, I enabled Manual WAN IP exactly IP: :192.168.88.115 mask :255.255.255.255 gateway :192.168.88.1 dns :192.168.88.1 After that i can't connect to the internet or access the dashboard Link to comment Share on other sites More sharing options...
RiSK Posted March 11, 2020 Author Share Posted March 11, 2020 can login via ps4 192.168.88.1 I i can't connect log in from PC Link to comment Share on other sites More sharing options...
RiSK Posted March 11, 2020 Author Share Posted March 11, 2020 Thank you 😘 I entered via ps4 Reset router And now i could log in from the pc at the link http://R1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2020 Administrators Share Posted March 11, 2020 That was why then, you entered incorrect information for the WAN. I would recommend you don't change any settings on the WAN. Glad you're back up and running now. Link to comment Share on other sites More sharing options...
Kirill Posted March 15, 2020 Share Posted March 15, 2020 Good afternoon. After updating the router to the latest firmware, it is not included in Dumas OS. A red screen appears with an empty welcome window. The router rebooted. Reset to factory settings. Nothing helped. Netgear XR500 SN: 5BL1825300162 I DID ABSOLUTELY EVERYTHING. RESTARTED. FAILED TO THE FACTORY SETTINGS. TESTED METHOD 30/30/30 Nothing happens. A red screen appears with a blank window. The provider says that the router sees the pop-up address it sees, but then you must get into the settings of the router and go through the settings step in Dumas OS I also tried from the phone using the application, there at the last step there is an error that something went wrong, try again later. Link to comment Share on other sites More sharing options...
Kirill Posted March 15, 2020 Share Posted March 15, 2020 Called in support of Netgear. They advised and gave a link to update the router using TFTP client technology. Guys, I'm not a hacker to do such operations. I am a simple entry-level user. What do you propose to throw out this reuter now? I paid crazy money for this router. And now, after the update, it does not work. Who can I get my money back? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2020 Administrators Share Posted March 15, 2020 Hey, welcome to the forum! Could you clear your browser cache/cookies please and see if you can access then? If you can't please try another web browser. Could you also provide a screenshot of what you're seeing please as I'm not sure what you're referring to. You don't need to be a hacker to do that by the way, it should just be a case of following the instructions they gave you. Link to comment Share on other sites More sharing options...
Kirill Posted March 15, 2020 Share Posted March 15, 2020 I purchased a router at the start of sales in Russia for 23,000 thousand rubles. This is the monthly salary of a Russian. Guys what should I do with the router. Netgear, due to the sanction, left the Russian territory in 2018. Now in Russia there is no support from the company. There is no phone with Russian-language support. There are no service centers for servicing Netgear products. Not one computer master in Moscow helps me with setting up a router as soon as he hears the cost of a router. Not one master does not want to take responsibility for the router because it is insanely expensive. I tried and in different browsers go to the router settings on 192.168.1.1 Everywhere there is a red welcome screen with an empty window in the middle. Also, the key combination Ctrl + F5 did not give anything. Link to comment Share on other sites More sharing options...
Kirill Posted March 15, 2020 Share Posted March 15, 2020 I was in Google. I’ve been to Yandex. I also visited the Internet explorer. All have a blank red screen. I turned off the brandmauser in the settings of Windows as well. Link to comment Share on other sites More sharing options...
Kirill Posted March 15, 2020 Share Posted March 15, 2020 Help me please. I can report the serial number of the router. I can inform the Mac Adress router to you. I am in great despair Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2020 Administrators Share Posted March 15, 2020 Could you provide a screenshot of what you're seeing please so I can better advise. Also try accessing via routerlogin.net. How did you upgrade the firmware? Link to comment Share on other sites More sharing options...
Kirill Posted March 15, 2020 Share Posted March 15, 2020 Now I’ll try to provide everything Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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