Update

[Alix]

Hi Iam trying to download a update which is about 12gb on my xbox one which should only take 1 hour 54 minutes 31 seconds I used a download calculator to get these times of when it should finished my speeds are 15mbps. About 30mins into the download its only done 2.39gb any idea why so slow thanks

[Netduma Fraser]

That calculation assumes that the console is getting 100% of the bandwidth which it won't be as they'll be other devices connected and even if you're not actively using them they'll use some bandwidth. That also assumes that the download will go at full speed the entire time which it often doesn't it will go up and down the entire time. The calculator sort of assumes a perfect scenario and will never be the same in real life.

[Alix]

Hi I have banned everybody using the Internet lol I have notice when it's updating on the xbox shows you your speed mine keeps going from 14mbps to 12mbps, 19mbps and so on I think the xbox servers might busy too. 

[Netduma Fraser]

Yeah downloads can fluctuate wildly, also keep in mind that the speed it’s showing is usually an average so it won’t be exact. Being Boxing Day that’s highly likely!

[Alix]

Okay no worries