vewxi Posted December 17, 2019 Share Posted December 17, 2019 Alright now I've had my issues with the DumaOS with the geofilter in the past. But with the help of the support we were able to fix all of the problems. From that point on everything perfectl and all was good. "too good" I thought. And now suddenly my connection worsened (again...) so I head into DumaOS to see what is happening only to be welcomed by this beautiful website: The "shorty" is now five hours. What is causing this? I emptied my browser cache, nothing changed. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2019 Administrators Share Posted December 17, 2019 Link to comment Share on other sites More sharing options...
vewxi Posted December 17, 2019 Author Share Posted December 17, 2019 thank you, but is a factoriy reset really necessary? setting the internet up is a struggle Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2019 Administrators Share Posted December 17, 2019 19 minutes ago, vewxi said: thank you, but is a factoriy reset really necessary? setting the internet up is a struggle Downgrade instead and that should work. Link to comment Share on other sites More sharing options...
vewxi Posted December 17, 2019 Author Share Posted December 17, 2019 ok, will do. then upgrade again liek last time? or keep it at the downgraded firmware? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2019 Administrators Share Posted December 17, 2019 3 minutes ago, vewxi said: ok, will do. then upgrade again liek last time? or keep it at the downgraded firmware? Keep it on the updated firmware please. Link to comment Share on other sites More sharing options...
vewxi Posted December 17, 2019 Author Share Posted December 17, 2019 the downgraded one? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 17, 2019 Administrators Share Posted December 17, 2019 Sorry yes keep it on the downgraded firmware please. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 18, 2019 Administrators Share Posted December 18, 2019 Please see here for the fix to the DumaOS not loading/login issues: Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 18, 2019 Administrators Share Posted December 18, 2019 Please see here for the fix to the DumaOS not loading/login issues: Link to comment Share on other sites More sharing options...
vewxi Posted December 18, 2019 Author Share Posted December 18, 2019 Ok, so I rebooted my xr500 like said on that page. But now my xr500 doesn’t connect with the internet anymore (internet led is red) i didn’t change any settings Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 18, 2019 Administrators Share Posted December 18, 2019 Go to the Settings page and then just run through the setup wizard again and see if that allows you to regain a connection. Link to comment Share on other sites More sharing options...
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