Jon Posted December 14, 2019 Share Posted December 14, 2019 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2019 Administrators Share Posted December 14, 2019 Hey, welcome to the forum! Is there an issue you're having that you would like help with? Link to comment Share on other sites More sharing options...
Jon Posted December 14, 2019 Author Share Posted December 14, 2019 My R1 no working Link to comment Share on other sites More sharing options...
Jon Posted December 14, 2019 Author Share Posted December 14, 2019 VID_20191211_235152.mp4 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2019 Administrators Share Posted December 14, 2019 What web browser are you using? Can you try with Google Chrome please and see if it works then? Link to comment Share on other sites More sharing options...
Jon Posted December 14, 2019 Author Share Posted December 14, 2019 Я попробовал все браузер Google, mozilla Firefox, Internet Explorer, та же ошибка. Ничего не помогает. Пожалуйста, помогите мне! Link to comment Share on other sites More sharing options...
Jon Posted December 14, 2019 Author Share Posted December 14, 2019 I tried all Google browser, mozilla Firefox, Internet Explorer, same error. Nothing helps. Please help me! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2019 Administrators Share Posted December 15, 2019 When did this start happening? Could you try using an incognito version of the browser please as well? Are you using a browser extension to translate the page? Link to comment Share on other sites More sharing options...
Jon Posted December 15, 2019 Author Share Posted December 15, 2019 I tried to flash it to Mikrotik firmware, how do I get it back to dumaOS? Can I send it to you and how much will it cost to repair my R1? Link to comment Share on other sites More sharing options...
Jon Posted December 15, 2019 Author Share Posted December 15, 2019 I tried to flash it to Mikrotik firmware, how do I get it back to dumaOS? Can I send it to you and how much will it cost to repair my R1? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2019 Administrators Share Posted December 15, 2019 Oh right. Are you able to click the upgrade icon at all and use the DumaOS file to upgrade again? I have a feeling that won't work though as it looks like it's bricked. If you email us [email protected] with a link to this topic then we can go from there. Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted December 16, 2019 Administrators Share Posted December 16, 2019 Did you try to flash the Mikrotik firmware before or after it broke? Link to comment Share on other sites More sharing options...
Jon Posted December 16, 2019 Author Share Posted December 16, 2019 After my R1 broke down. VID_20191215_114214.mp4 Link to comment Share on other sites More sharing options...
Jon Posted December 16, 2019 Author Share Posted December 16, 2019 My R1 gave an error I did not know what to do, Netduma support service could not help me I decided to update it to mikrotik. Link to comment Share on other sites More sharing options...
Jon Posted December 16, 2019 Author Share Posted December 16, 2019 That was with my R1. Link to comment Share on other sites More sharing options...
Jon Posted December 16, 2019 Author Share Posted December 16, 2019 What should I do how to return DUMAOS firmware? Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted December 16, 2019 Administrators Share Posted December 16, 2019 What i'm trying to understand is, was it your installation of the Mikrotik firmware that bricked it or was this error happening before? Unfortunately since you tried to install custom firmware, it voids the warranty. If you want us to repair your router it will incur a charge. Link to comment Share on other sites More sharing options...
Jon Posted December 16, 2019 Author Share Posted December 16, 2019 How much will it cost to repair my R1? Link to comment Share on other sites More sharing options...
Jon Posted December 16, 2019 Author Share Posted December 16, 2019 I really enjoy playing with my Netduma r1 it makes my games better please help! Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted December 16, 2019 Administrators Share Posted December 16, 2019 Check the email I just sent you. If you send us the unit yourself we'll repair it for free when we receive it. Link to comment Share on other sites More sharing options...
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