New internet provider

[hallman0709]

 

 

got new internet provider today 

get it all setup to ran in a wall the xr500 will not let login on hard wired but will let me on wifi on the laptop

what can i do to fix it i like the wired connection

thank nick

 

 

Model: XR500|Nighthawk Pro Gaming Router

[Danny80916]

Factory reset?

[Netduma Fraser]

Are you able to login using any other wired device? On the device you're trying to access it with have you set static network settings? If so switch this to automatic and see if it will allow you to join. Have you also tried using another wired port on the router to rule out a faulty port?