Kir Posted December 11, 2019 Share Posted December 11, 2019 Hi, is there a way to check when exactly our internet goes down? We've been trying to troubleshoot something for days now and we're not sure if the fault lies with our ISP. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 12, 2019 Administrators Share Posted December 12, 2019 Not specifically but the logs may be able to help you. If you take a look at the log in System Information when you see the disconnection then there may be an entry that can give you more of an insight. Are you seeing disconnects on a frequent basis then? Does your ISP modem/router experience this at the same time? Kir 1 Link to comment Share on other sites More sharing options...
xlr8r Posted December 13, 2019 Share Posted December 13, 2019 stay on top of watching your logs every few hours though, as they only stay visible on the router for around a day ... if you miss it in the logs you can always look at ; Connection Time, from that , you can deduce when it last disconnected from Internet the Time shown is in DD:HH:MM:SS Netduma Fraser and Kir 2 Link to comment Share on other sites More sharing options...
Kir Posted December 17, 2019 Author Share Posted December 17, 2019 Thanks for the help guys! Sorry we took so long to reply, we got locked out of our account.. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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