Kir Posted December 11, 2019 Posted December 11, 2019 Hi, is there a way to check when exactly our internet goes down? We've been trying to troubleshoot something for days now and we're not sure if the fault lies with our ISP.
Administrators Netduma Fraser Posted December 12, 2019 Administrators Posted December 12, 2019 Not specifically but the logs may be able to help you. If you take a look at the log in System Information when you see the disconnection then there may be an entry that can give you more of an insight. Are you seeing disconnects on a frequent basis then? Does your ISP modem/router experience this at the same time?
xlr8r Posted December 13, 2019 Posted December 13, 2019 stay on top of watching your logs every few hours though, as they only stay visible on the router for around a day ... if you miss it in the logs you can always look at ; Connection Time, from that , you can deduce when it last disconnected from Internet the Time shown is in DD:HH:MM:SS
Kir Posted December 17, 2019 Author Posted December 17, 2019 Thanks for the help guys! Sorry we took so long to reply, we got locked out of our account..
Recommended Posts
Archived
This topic is now archived and is closed to further replies.