DanologyUK Posted November 23, 2019 Share Posted November 23, 2019 I've been struggling with this issue for a while and I hope someone clever will come along and correct this. I have Virgin Superhub 3 and a XR500. Because I want to use Thinkbroadband.com to monitor my connection, I need my SH3 in router mode. I don't want my SH3 to do anything else as I want my XR500 to handle everything. Whatever I try, I cant get the connection through my SH3 to my xr500. I've tried: 192.168.0.1 for SH3 192.168.1.1 for XR500 I've also tried 192.168.0.1 for SH3 192.168.0.10 for XR500 What am I doing wrong? Thank you Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted November 25, 2019 Administrators Share Posted November 25, 2019 The two devices need to be on a different subnet, so you should go with the first IP address setup that you listed above. You need to connect one of the LAN ports on the SH3 to the WAN port on the XR500. It won't work if you connect LAN to LAN. Turn off wifi on the SH3, unplug every device from LAN except the XR500. Once that's set up, you might consider putting the XR500 into the DMZ of the SH3. Link to comment Share on other sites More sharing options...
DanologyUK Posted November 26, 2019 Author Share Posted November 26, 2019 On 11/25/2019 at 1:49 PM, Netduma Alex said: The two devices need to be on a different subnet, so you should go with the first IP address setup that you listed above. You need to connect one of the LAN ports on the SH3 to the WAN port on the XR500. It won't work if you connect LAN to LAN. Turn off wifi on the SH3, unplug every device from LAN except the XR500. Once that's set up, you might consider putting the XR500 into the DMZ of the SH3. That has worked perfectly! Thank you so much. It's was the LAN port on SH3 bit I was missing. Thanks Alex Link to comment Share on other sites More sharing options...
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