Andyj986 Posted March 10, 2019 Posted March 10, 2019 Hi all, I’m not sure if it’s just me, but when I try and sign into the forum using display name/email, it doesn’t recognize my password, caps lock isn’t on, and I’ve tried on iOS (safari), windows pc and chrome. It continues to give me the red “password incorrect banner”. i then need to reset my password, when I reset my password it automatically logs me in, but when I log out, or my session times out and I try sign in again it always results in my account being locked for 15mins. I then have to reset my password every time I wish to log in. is anyone else experiencing this? Or is it just me? Regards, Andy
Administrators Netduma Fraser Posted March 10, 2019 Administrators Posted March 10, 2019 Hi Andy, did you sign up to the forum before the forum upgrade took place by any chance?
Andyj986 Posted March 10, 2019 Author Posted March 10, 2019 9 minutes ago, Netduma Fraser said: Hi Andy, did you sign up to the forum before the forum upgrade took place by any chance? Hello again Fraser, According to my profile, i signed up on January 7th 2019, unsure when the upgrade took place. I believe i have figured out the issue, if i sign in using my username it works. if i sign in using my email, it hates me 😐 today isnt my day haha
Administrators Netduma Fraser Posted March 10, 2019 Administrators Posted March 10, 2019 Ahh okay, the reason I asked is because you used to be able to sign in with your display name but it's quite rigid now. Glad you managed to resolve it!
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