dirtycatturd Posted February 24, 2019 Share Posted February 24, 2019 my qos and geo filter wont load factory rest and still nothing everthign eles load on homepage internet is working fine just get circles like its goiing to load Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 24, 2019 Administrators Share Posted February 24, 2019 What router are you using? When did this start occurring, after you changed a setting? Is it the whole page that doesn't load or just some panels on that page? Does it occur in all browsers/incognito browser? Link to comment Share on other sites More sharing options...
dirtycatturd Posted February 24, 2019 Author Share Posted February 24, 2019 r1 on newest update it started when i moved the r1 downstairs couple days ago everything else loads just geo and qos wont load Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 24, 2019 Administrators Share Posted February 24, 2019 Does it occur on all browsers and have you done a reboot instead of a factory reset? Have you got the router plugged directly into the wall or are you using an extender? Link to comment Share on other sites More sharing options...
dirtycatturd Posted February 24, 2019 Author Share Posted February 24, 2019 all browsers even on my phone and i am using and extender Link to comment Share on other sites More sharing options...
dirtycatturd Posted February 24, 2019 Author Share Posted February 24, 2019 whats all this timeout stuff? Link to comment Share on other sites More sharing options...
dirtycatturd Posted February 24, 2019 Author Share Posted February 24, 2019 reboot same thing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 24, 2019 Administrators Share Posted February 24, 2019 Okay plug directly into the wall as it may not be getting enough power. Then I'd suggest downgrading to the previous firmware, confirming you can access both pages then reupgrade. Don't worry about the logs, they're primarily aimed at developers and show normal background processes. Link to comment Share on other sites More sharing options...
dirtycatturd Posted February 24, 2019 Author Share Posted February 24, 2019 what is the older firmware? Link to comment Share on other sites More sharing options...
dirtycatturd Posted February 24, 2019 Author Share Posted February 24, 2019 how do downgrade and what was that firmware? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 24, 2019 Administrators Share Posted February 24, 2019 You should have received an email with the previous version if you signed up early enough. If not you can downgrade to the original R1 firmware: https://www.dropbox.com/s/701ezvt4qmezdgu/R1-v-1-03-6j.sig?dl=0 just click the update icon in the top right of the interface upload the file and click update Link to comment Share on other sites More sharing options...
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