Llamalord Posted November 15, 2018 Author Share Posted November 15, 2018 2 hours ago, Netduma Fraser said: This link http://routerlogin.net/index.htm should allow you to access the Netgear part of settings. Then go here and follow the instructions to reupgrade: https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32 Hello Fraser it looks like i did not say that i did get the xr700. This is not the xr500. This was my mistake for not letting you guys know. But i have tried everything you guys have given me so far. I was able to get to the router by the URL but not by IP still. You can see by the picture that it is all gray and some stuff does not load. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted November 15, 2018 Share Posted November 15, 2018 16 hours ago, Llamalord said: Hello Fraser it looks like i did not say that i did get the xr700. This is not the xr500. This was my mistake for not letting you guys know. But i have tried everything you guys have given me so far. I was able to get to the router by the URL but not by IP still. You can see by the picture that it is all gray and some stuff does not load. If you can return it, i would think there is a hardware issue, if you are past the return window contact Netegear support. You should not be having to do this much work on a new device period. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted November 15, 2018 Administrators Share Posted November 15, 2018 You’re on the http://routerlogin.net/index.htm page right? It’s is supposed to look like this - it’s a backup page. I was just recommending you try uploading the latest firmware via that route as the conventional routerlogin.net was not loading for you. I recommend you try installing the first firmware and then try accessing via routerlogin.net afterwards (like normal). See if everything then loads. Here’s the first firmware: https://kb.netgear.com/000060213/XR700-Firmware-Version-1-0-0-20 Link to comment Share on other sites More sharing options...
altsai Posted November 16, 2018 Share Posted November 16, 2018 On 11/15/2018 at 9:58 AM, Llamalord said: Hello Fraser it looks like i did not say that i did get the xr700. This is not the xr500. This was my mistake for not letting you guys know. But i have tried everything you guys have given me so far. I was able to get to the router by the URL but not by IP still. You can see by the picture that it is all gray and some stuff does not load. Which XR700 FW do you use now? Link to comment Share on other sites More sharing options...
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