DanologyUK Posted August 25, 2018 Share Posted August 25, 2018 I have just bought TorGuard VPN. I I have gone onto the OPENVPN page on TorGuard but i get different variations to select from. I have tried a few dfifferent variations in the "Advanced VPN Connection Settings" page and have remembered to put username and password in when required in both the script text and also on the VPN on the router but still getting Failed to connect errors. Im unsure where i am going wrong. Ive tried TorGuard live chat and they were failing to answer after waiting atleast 30 mins Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted August 25, 2018 Administrators Share Posted August 25, 2018 I have just bought TorGuard VPN. I I have gone onto the OPENVPN page on TorGuard but i get different variations to select from. I have tried a few dfifferent variations in the "Advanced VPN Connection Settings" page and have remembered to put username and password in when required in both the script text and also on the VPN on the router but still getting Failed to connect errors. Im unsure where i am going wrong. Ive tried TorGuard live chat and they were failing to answer after waiting atleast 30 mins Hi Dan - could you make sure you are following this guide please: http://support.netduma.com/support/solutions/articles/16000027547-using-the-vpn-feature-with-a-non-supported-vpn-provider If the issue still continues, let us know. Link to comment Share on other sites More sharing options...
DanologyUK Posted August 25, 2018 Author Share Posted August 25, 2018 Hi Dan - could you make sure you are following this guide please: http://support.netduma.com/support/solutions/articles/16000027547-using-the-vpn-feature-with-a-non-supported-vpn-provider If the issue still continues, let us know. On Torguard, there are different types of OpenVPN but i think i have been trying one similar to what is on that guide but i get "Failed to communicate with router" with the following client dev tun proto udp remote uk.torguardvpnaccess.com 1912 remote-cert-tls server auth SHA256 key-direction 1 setenv CLIENT_CERT 0 <tls-auth> -----BEGIN OpenVPN Static key V1----- 770e8de5fc56e0248cc7b5aab56be80d 0e19cbf003c1b3ed68efbaf08613c3a1 a019dac6a4b84f13a6198f73229ffc21 fa512394e288f82aa2cf0180f01fb3eb 1a71e00a077a20f6d7a83633f5b4f47f 27e30617eaf8485dd8c722a8606d56b3 c183f65da5d3c9001a8cbdb96c793d93 6251098b24fe52a6dd2472e98cfccbc4 66e63520d63ade7a0eacc36208c3142a 1068236a52142fbb7b3ed83d785e12a2 8261bccfb3bcb62a8d2f6d18f5df5f36 52e59c5627d8d9c8f7877c4d7b08e19a 5c363556ba68d392be78b75152dd55ba 0f74d45089e84f77f4492d886524ea6c 82b9f4dd83d46528d4f5c3b51cfeaf28 38d938bd0597c426b0e440434f2c451f -----END OpenVPN Static key V1----- </tls-auth> resolv-retry infinite nobind cipher AES-128-CBC auth-user-pass compress ncp-disable tun-mtu-extra 32 <ca> -----BEGIN CERTIFICATE----- MIIEwTCCA6mgAwIBAgIJAKROjebUHo0gMA0GCSqGSIb3DQEBBQUAMIGbMQswCQYD VQQGEwJVUzELMAkGA1UECBMCRkwxEDAOBgNVBAcTB09ybGFuZG8xETAPBgNVBAoT CFRvckd1YXJkMQwwCgYDVQQLEwNWUE4xEzARBgNVBAMTClRHLU9WUE4tQ0ExETAP BgNVBCkTCFRvckd1YXJkMSQwIgYJKoZIhvcNAQkBFhVzeXNhZG1pbkB0b3JndWFy ZC5uZXQwHhcNMTQwNDE3MTAwOTIzWhcNMjQwNDE0MTAwOTIzWjCBmzELMAkGA1UE BhMCVVMxCzAJBgNVBAgTAkZMMRAwDgYDVQQHEwdPcmxhbmRvMREwDwYDVQQKEwhU b3JHdWFyZDEMMAoGA1UECxMDVlBOMRMwEQYDVQQDEwpURy1PVlBOLUNBMREwDwYD VQQpEwhUb3JHdWFyZDEkMCIGCSqGSIb3DQEJARYVc3lzYWRtaW5AdG9yZ3VhcmQu bmV0MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAws1hJzlbWKlm3DEO XyQpmvtxwrsR4CIYMi8C6np5w74lTRYmGBcuuPqAT3ig2DnH9HNNFx1WWZbYO8pU a1tdn7uYErJi4EP9/t2l3uXCNgoWYVdVP1j5EXIY1oacOv9srbNZHeWpxHIb1wZr 1i4sLsdaifOibgVZI91FATXGrVdFDaQb2OjyJrFW8b4xbC8pBJxQDzqPeu9mkVpu OhBuU+dM+9h+8Bj0tpdAernEAt8CbHIywe9Rjm0JLrYmCPKuB5ldVgG3rYQWFa3X YWjrWtr//nGM4f4WKOFc2PHWA2gI3JwdynTNLsB9NQi0N7hhR6lmtCMeqHlm0oAz 4Ad4gQIDAQABo4IBBDCCAQAwHQYDVR0OBBYEFJvAPA1gnlD/majxi+43jL0XDfqQ MIHQBgNVHSMEgcgwgcWAFJvAPA1gnlD/majxi+43jL0XDfqQoYGhpIGeMIGbMQsw CQYDVQQGEwJVUzELMAkGA1UECBMCRkwxEDAOBgNVBAcTB09ybGFuZG8xETAPBgNV BAoTCFRvckd1YXJkMQwwCgYDVQQLEwNWUE4xEzARBgNVBAMTClRHLU9WUE4tQ0Ex ETAPBgNVBCkTCFRvckd1YXJkMSQwIgYJKoZIhvcNAQkBFhVzeXNhZG1pbkB0b3Jn dWFyZC5uZXSCCQCkTo3m1B6NIDAMBgNVHRMEBTADAQH/MA0GCSqGSIb3DQEBBQUA A4IBAQBRG46DnL/8EAPbi/eOQli5WO7lRHYyZJdlLUMlsnwkp6Ul6BMJq8q3UX3z +pqDf3wzj94y/IpGQgE4l0fgAdwf/C7F533TSwU/vi+5PDWfwD2WmGqVmcmXn6Rp 9Fwr+oryRw8GfsVBLZHTkWF1RZrRAr8hWZhNySGFwSXlEIicvNy+9mlFhk2Nb46w ioZKc1Lc7/okeXNWHPv6Dlm39TcNBpGX/xNoWBzqs1EtA1ZGvMcQHsKLfi3Nbaab BYe08KWsfeZA+ih4BZ6y2E+x84NYHRebqijXTtHp35coyXllBL/+LBoZ86hKszEx F3pjGU0+8NzvdPUbKndhzyPPnHF1 -----END CERTIFICATE----- </ca> Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted August 25, 2018 Administrators Share Posted August 25, 2018 First, could you try disable your anti-virus, adware or firewall and see if the error goes away. If the error does not go away then it's possible you are trying to connect to a server that is down. Please untick 'enable' then click apply. Then reboot the router and try to connect to a different server please. Link to comment Share on other sites More sharing options...
DanologyUK Posted August 25, 2018 Author Share Posted August 25, 2018 First, could you try disable your anti-virus, adware or firewall and see if the error goes away. If the error does not go away then it's possible you are trying to connect to a server that is down. Please untick 'enable' then click apply. Then reboot the router and try to connect to a different server please. Thanks ive just a reboot, tried 2 different servers and rebooted in between each one. The error will change from "Failed to connect" to "Failed to communicate with router" depending on if its just been rebooted Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted August 25, 2018 Administrators Share Posted August 25, 2018 Can TorVPN provide you with any different openVpn config files? We work with all so it’s possible they’re giving you something that doesn’t work. You mentioned you had two files from them, are there any alternatives? Link to comment Share on other sites More sharing options...
DanologyUK Posted August 26, 2018 Author Share Posted August 26, 2018 Can TorVPN provide you with any different openVpn config files? We work with all so it’s possible they’re giving you something that doesn’t work. You mentioned you had two files from them, are there any alternatives? After multiple factory resets the 1 file is working. Thanks for your help. Link to comment Share on other sites More sharing options...
Administrators Netduma Admin Posted August 26, 2018 Administrators Share Posted August 26, 2018 Nice one. Thanks for letting us know. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.