bmc522 Posted June 22, 2015 Share Posted June 22, 2015 My son received his router on Friday. He got it all set up and was able to use it Friday, Saturday and yesterday morning. Yesterday afternoon it had stopped working. We tried plugging it into other outlets with no luck. None of the lights on it come on. Not sure what is going on. Not happy that we spent the as much as we did for it to only work for a day and half. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 22, 2015 Netduma Staff Share Posted June 22, 2015 Hi Bmc, welcome to the forums Does it make a beeping noise when you plug it in? Did you do a factory reset at any point using the button on the back? Link to comment Share on other sites More sharing options...
bmc522 Posted June 22, 2015 Author Share Posted June 22, 2015 No beeping noise when plugged in and just attempted a factory reset and nothing when I plugged it in....no beeping and no lights. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 22, 2015 Netduma Staff Share Posted June 22, 2015 No beeping noise when plugged in and just attempted a factory reset and nothing when I plugged it in....no beeping and no lights. Perhaps a faulty power adapter. Someone from Netduma will get back to you with more info soon - don't worry Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 23, 2015 Administrators Share Posted June 23, 2015 So once you plug it in their is no beep, no lights on the router and the Wifi does not show up when searched for on a PC/Phone etc? If thats correct please contact [email protected] and they will issue a replacement as it sounds as though its a faulty power adapter. Link to comment Share on other sites More sharing options...
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