Direink144 Posted January 19, 2018 Share Posted January 19, 2018 Should this issue be fixed and would it affect gaming CODWII. I never party up with anyone and always play solo. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted January 19, 2018 Administrators Share Posted January 19, 2018 Hi Direink, What exactly is the issue? If you want an open NAT please follow these instructions: http://forum.netduma.com/topic/23410-how-to-open-your-nat-with-the-xr500/?do=findComment&comment=170034 Did that help? Link to comment Share on other sites More sharing options...
Direink144 Posted January 19, 2018 Author Share Posted January 19, 2018 My Xbox is showing i have a double nat as soon as I hook up my Xr500. My R1 never had this issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted January 19, 2018 Administrators Share Posted January 19, 2018 How have you physically connected your router and xbox. For example do you go wall connects to comcast modem which is connected to your xr500. Link to comment Share on other sites More sharing options...
Direink144 Posted January 19, 2018 Author Share Posted January 19, 2018 From Canada so I have my homehub 3000 router. Xr500 is plugged into the back of the 3000 and then the xbox1 plugs into the back of the xr500. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted January 19, 2018 Administrators Share Posted January 19, 2018 Ok thanks for the information. And thanks for purchasing the xr500. Firstly lets determine if it's a false postive. Do you have your xbox added to the Geo-Filter? If so please put it in spectating mode. Turn off and turn on your xbox - what is your NAT now? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 19, 2018 Administrators Share Posted January 19, 2018 As you mentioned that you didn't have this with the R1 it sounds like you had it in the homehub DMZ but haven't yet updated the DMZ to have the XR500 instead of the R1 in it. So double check that or set the homehub to modem mode if possible. Remember to disable the WiFi on the homehub as well so the XR500 can control all the devices on your network and you're able to make full use of it's features. Link to comment Share on other sites More sharing options...
Direink144 Posted January 19, 2018 Author Share Posted January 19, 2018 Spectator mode turned on then Xbox off. Xbox turned back on and still double nat. Also all devices linked to xr500 and all wireless networks on homehub turned off and still double nat. Is double nat a bad thing for gaming solo. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted January 19, 2018 Administrators Share Posted January 19, 2018 Hi Direink, I think my colleague knows what happened. Please read the post above yours about DMZ. Does that fix it? Double NAT is not as good aa open NAT. Don't worry we will get you open NAT Link to comment Share on other sites More sharing options...
Direink144 Posted January 19, 2018 Author Share Posted January 19, 2018 One above mine is about R app. What is the title of the DMZ post. Thanks for all the help by the way guys. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted January 19, 2018 Administrators Share Posted January 19, 2018 Sorry I meant in this thread. My colleague said: As you mentioned that you didn't have this with the R1 it sounds like you had it in the homehub DMZ but haven't yet updated the DMZ to have the XR500 instead of the R1 in it. So double check that or set the homehub to modem mode if possible. Remember to disable the WiFi on the homehub as well so the XR500 can control all the devices on your network and you're able to make full use of it's features. Link to comment Share on other sites More sharing options...
Direink144 Posted January 19, 2018 Author Share Posted January 19, 2018 DMZ settings all good now but still double nat. I guess it is Xbox related as it reads Xbox.com/Xbox one/DoubleNat. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted January 19, 2018 Administrators Share Posted January 19, 2018 It's weird it shouldn't. If you have the following setup: Modem > xr500 > xbox If the modem has DMZ then put xr500 in modems dmz, for most modems you shouldn't need to do this. And have xbox in xr500 dmz. With geo-filter in spectating mode then you should definitely have open nat. If you dont it could be xbox being weird and maybe worth trying again tomorrow. Also it dont forget to reboot xbox after doing this. If you can't get it open we can arrange a 1 oj 1 tomorrow. Our tech team can help you setup the router personally. Link to comment Share on other sites More sharing options...
Direink144 Posted January 20, 2018 Author Share Posted January 20, 2018 Started from square one and low and behold the bloody nat is open. Will not question. Thanks for the awesome support. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted January 20, 2018 Administrators Share Posted January 20, 2018 Great glad to hear it. If you have any further questions don't hesitate to ask by posting or sending me a direct message Link to comment Share on other sites More sharing options...
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