LONNIE Posted June 5, 2015 Share Posted June 5, 2015 Hello, I am hard wired. When I go to select a service the only 2 options that the drop down tab gives me is main office and nameless device. Please help. netduma port 1 goes to my other router. netduma port 2 goes to PS4. Netduma port 3 goes to my computer. all hard wired. Link to comment Share on other sites More sharing options...
pollutionblues Posted June 5, 2015 Share Posted June 5, 2015 Hi Lonnie The nameless device will be your PS4. You can check the IP address of the nameless device (and also rename it) in the device manager section. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 5, 2015 Administrators Share Posted June 5, 2015 Erm hey Lonnie. Remember you have to switch on the playstation then try again. If you still don't see it please go to "Settings > DHCP Lease" and show me a screenshot of the page. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 5, 2015 Administrators Share Posted June 5, 2015 Erm hey Lonnie. Remember you have to switch on the playstation then try again. If you still don't see it please go to "Settings > DHCP Lease" and show me a screenshot of the page. Link to comment Share on other sites More sharing options...
LONNIE Posted June 5, 2015 Author Share Posted June 5, 2015 I attempted to change name through device manager with no luck. PS is on. my map shows no activity. I don't feel comfortable showing my mac addresses. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 5, 2015 Administrators Share Posted June 5, 2015 Don't worry Lonnie MAC addresses are only used for single hop. So there isn't really a security risk on the Internet. Can you PM the MAC address if you prefer. I'll double check its a playstation. In fact if you're interested the first 3 octets of the MAC address tell you the manufacturer. So could you give me the first three, there is absolute no risk in giving that out Link to comment Share on other sites More sharing options...
LONNIE Posted June 5, 2015 Author Share Posted June 5, 2015 I am almost computer illiterate. When I click select service it comes up with 2 choices. 1- main office 2- nameless device. when I look at videos all devices connected to the netduma including PS4 come up as an option here. As I stated before I am connected via Ethernet from my PS4 to netduma. I don't understand that verifying that my Ps4 is really a ps4 solves anything. I am not trying to be a smart ass but I am frustrated. I have had the netduma for a few weeks and I can't figure this shit out. Thankyou Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 5, 2015 Netduma Staff Share Posted June 5, 2015 I am almost computer illiterate. When I click select service it comes up with 2 choices. 1- main office 2- nameless device. when I look at videos all devices connected to the netduma including PS4 come up as an option here. As I stated before I am connected via Ethernet from my PS4 to netduma. I don't understand that verifying that my Ps4 is really a ps4 solves anything. I am not trying to be a smart ass but I am frustrated. I have had the netduma for a few weeks and I can't figure this shit out. Thankyou Hi Lonnie, If you come into chat I can help you quicker in there. If you can't come into chat then can you just select the unnamed device, then choose 'Playstation Network'. When you search for a game see if anything shows up on the GeoFilter. If it does then you've got the right thing, if it doesn't then we can work out why the playstation isn't showing up. If you post/PM the MAC address then I can check to see if is the PS4 like Iain said he would. Link to comment Share on other sites More sharing options...
LONNIE Posted June 6, 2015 Author Share Posted June 6, 2015 192 ARE THE 1ST 3 FOR PS4. MY MAP SHOWS ONE GREEN SQUARE AND ONE RED SQUARE. THIS DOES NOT EVER CHANGE. I SHOW NO OTHER HOSTS THROUGHT THE ENTIRE USA. I AM TRYING TO USE CHAT BUT IT KEEPS SAYING WAIT FOR DOWNLOAD. I DO HAVE INTERNET CONNECTION THROUGH MY PS4 BUT IT LAGS WORSE NOW COMPARED TO NO NETDUMA. my diagnostic test is good-exceptional-exceptional-no packet loss. PLEASE PLEASE PLEASE HELP!!!!! I HAVE ALSO CONNECTED MY I PHONE TO THE NETDUMA AND IT DOES NOT SHOW UP ANYWHERE AS A DEVICE AS WELL. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 6, 2015 Netduma Staff Share Posted June 6, 2015 192 ARE THE 1ST 3 FOR PS4. MY MAP SHOWS ONE GREEN SQUARE AND ONE RED SQUARE. THIS DOES NOT EVER CHANGE. I SHOW NO OTHER HOSTS THROUGHT THE ENTIRE USA. I AM TRYING TO USE CHAT BUT IT KEEPS SAYING WAIT FOR DOWNLOAD. I DO HAVE INTERNET CONNECTION THROUGH MY PS4 BUT IT LAGS WORSE NOW COMPARED TO NO NETDUMA. my diagnostic test is good-exceptional-exceptional-no packet loss. PLEASE PLEASE PLEASE HELP!!!!! I HAVE ALSO CONNECTED MY I PHONE TO THE NETDUMA AND IT DOES NOT SHOW UP ANYWHERE AS A DEVICE AS WELL. I responded to your other thread. In addition to what I said there, can you take a screen shot of your device manager? Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 6, 2015 Administrators Share Posted June 6, 2015 Hey Lonnie if you'd like some help we can schedule a 1 on 1 in the chat room to get you upto speed fast. Are you available during week days in GMT hours? Link to comment Share on other sites More sharing options...
LONNIE Posted June 6, 2015 Author Share Posted June 6, 2015 How far ahead or behind is EST. I am available Wednesday Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 6, 2015 Administrators Share Posted June 6, 2015 We are 4 hours ahead of you. So it would have to be morning or early afternoon for you. Link to comment Share on other sites More sharing options...
LONNIE Posted June 7, 2015 Author Share Posted June 7, 2015 830 AM Wednesday my time will work for me. Will you be available? I have been so frustrated. If this thing ends up working it will be worth it. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 7, 2015 Administrators Share Posted June 7, 2015 sure do you have twitter by anychance? Link to comment Share on other sites More sharing options...
LONNIE Posted June 8, 2015 Author Share Posted June 8, 2015 Sorry. no Twitter Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 8, 2015 Administrators Share Posted June 8, 2015 See you at 12:30 GMT Wed in the chat room, in the top right corner Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 10, 2015 Administrators Share Posted June 10, 2015 hi buddy I waited an hour, guess you forgot lol. Can we reschedule? Link to comment Share on other sites More sharing options...
LONNIE Posted June 10, 2015 Author Share Posted June 10, 2015 Its 830 here now. you must be 5 Hrs ahead of me. are you available now? Link to comment Share on other sites More sharing options...
LONNIE Posted June 10, 2015 Author Share Posted June 10, 2015 Ian, If I don't here from u in couple minutes can we reschedule for tomorrow 130 your time. 830 my time? Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 10, 2015 Administrators Share Posted June 10, 2015 ahh my mistake Lonnie, google gave me wrong info. Yes I'll see you in chat tomorrow at 1:30 Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 11, 2015 Administrators Share Posted June 11, 2015 Hi Lonnie we're ready, check your PMs please. Link to comment Share on other sites More sharing options...
LONNIE Posted June 11, 2015 Author Share Posted June 11, 2015 can we text each other? chat room is full Link to comment Share on other sites More sharing options...
LONNIE Posted June 16, 2015 Author Share Posted June 16, 2015 geofilter is working thank you. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted June 16, 2015 Administrators Share Posted June 16, 2015 Fantastic Loonie, did someone help you or did you figure it out yourself? I thought you & Fraser we're scheduling a time to use the chat room? Link to comment Share on other sites More sharing options...
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