blueice44 Posted October 10, 2017 Posted October 10, 2017 I reset me netduma router because mine froze and now I cant access the router (192.168.88.1) and its showing my main router login but the top left says netduma please help me fix
BIG__DOG Posted October 11, 2017 Posted October 11, 2017 the password has been automatically reset to it's default of netdumar1 which is also the ssid! Reconnect via wifi with this username and password, alternatively connect via ethernet!
Administrators Netduma Fraser Posted October 11, 2017 Administrators Posted October 11, 2017 and its showing my main router login but the top left says netduma please help me fix Not sure I understand this part, can you clarify? Are you able to access via an ethernet cable?
blueice44 Posted October 12, 2017 Author Posted October 12, 2017 can not access control panel not showing up it says unable to reach i am using Ethernet connection also what is the default user name and pass for WiFi?
Administrators Netduma Fraser Posted October 13, 2017 Administrators Posted October 13, 2017 Please follow this guide by isolating the R1 and seeing if you're able to access it that way: http://support.netduma.com/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help If you can't then leave it unplugged from the power for 24 hours then try again. Default: SSID: Netduma R1 Password: netdumar1
blueice44 Posted October 14, 2017 Author Posted October 14, 2017 ok i will try to leave unplugged for 24 hrs
blueice44 Posted October 15, 2017 Author Posted October 15, 2017 i called my service provider and they did a factory reset on my main router now i can access the control panel
Administrators Netduma Fraser Posted October 16, 2017 Administrators Posted October 16, 2017 Great to hear that. I'll close this thread for now. Feel free to open another thread if needed.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.