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Tried Switching bands and WIFI stopped working


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Hello, recently I foolishly attempted to change my wireless band from 2.4Ghz to 5Ghz for increased performance. After I clicked the apply, it kicked me back to this screen (First Image) and my WIFI stopped working. I then tried to return it back to the 2.4Ghz band and after putting in the info and clicking apply (second image) it puts me back to the first image. I have tried factory resetting the router and restarting the modem and it does nothing. Any help appreciated. 

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  • Netduma Staff

Hello, recently I foolishly attempted to change my wireless band from 2.4Ghz to 5Ghz for increased performance. After I clicked the apply, it kicked me back to this screen (First Image) and my WIFI stopped working. I then tried to return it back to the 2.4Ghz band and after putting in the info and clicking apply (second image) it puts me back to the first image. I have tried factory resetting the router and restarting the modem and it does nothing. Any help appreciated. 

 

Hi Andrew, welcome to the forum! If you have this option it means you're on a previous firmware version, and will be due an upgrade for your router. If you make a post on our upgrade thread below, we will upgrade you as soon as possible.

 

http://forum.netduma.com/topic/11018-major-netduma-upgrade-now-available-v-1036/

 

The latest firmware version is 1.03.6. The current Netduma hardware unfortunately does not support 5Ghz, which is why the option does not function.

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