R1 problems

[ziocomposite]

Hello Netduma Team,

 

Came home the other night and noticed my phone connected to my Wi-Fi however had the notice "no internet". (2nd router as access point)

 

Modem -> Netduma -> Asus 

 

Tried a few things

- Reset Modem & Netduma, still no Wi-Fi (Asus) internet

- Access Netduma main Wi-Fi and no internet

- Can still access the Netduma router page via ethernet & wi-fi

- Oddly enough it looks like I can only use my Desktop via ethernet.  Other ethernet devices could not

- Just checked if PS4 could connect and cannot via wi-fi or internet

 

 

Any idea what it may be?

 

Best,

Zio

[ColonicBoom]

Hello Netduma Team,

 

Came home the other night and noticed my phone connected to my Wi-Fi however had the notice "no internet". (2nd router as access point)

 

Modem -> Netduma -> Asus 

 

Tried a few things

- Reset Modem & Netduma, still no Wi-Fi (Asus) internet

- Access Netduma main Wi-Fi and no internet

- Can still access the Netduma router page via ethernet & wi-fi

- Oddly enough it looks like I can only use my Desktop via ethernet.  Other ethernet devices could not

- Just checked if PS4 could connect and cannot via wi-fi or internet

 

 

Any idea what it may be?

 

Best,

Zio

 

Have you got any connection to the internet at all? First thing I'd do would be to check your ISPs twitter and 'downdetector' website, things like that.

 

If it looks like it's just you (rather than your whole area), and you've already tried reboots, then turn all them off for about 10 mins.

Then turn them all on one at a time, modem, netduma, asus, waiting 2 mins in between each.

 

Please don't request 1on1's unless instructed to do so - I've moved this to general support.

[ziocomposite]

Internet is working for my provider and no issues reported being down recently.

 

I have internet however it's limited to only One ethernet device via the Duma which is the desktop I'm posting with.  Tried wiring my laptop directly and no go.  

 

But yeah, will try to do the reboot/reset again =)

[Netduma Fraser]

If you're only getting internet on that device switch out other ethernet devices to use the desktop port, do they have internet then? Reboot/reset should sort it all out though