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Failed to communicate with router ? VPN


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Hi guys, I'm trying to setup a vpn for my xbox one, I choose my desired server then for username the netduma r1 pops up so i click that and it does the password for me. I don't actually know the password but i'm assuming its correct as it autofilled the slot. I click apply and eventually it tells me that it failed to communicate with router.

 

Any idea what this noobie is doing wrong? :)

 

I have my virgin superhub 2 in modem mode if thats of any use :)

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