jinx recon Posted January 28, 2017 Posted January 28, 2017 Hey guys, I have a problem since moving my old PS4 into my bedroom and having my new PS4 pro hard wired in the living room.it started when I couldn't get my pro on open so I tried swapping ip on both consoles and it got my ps pro a open nat type but then the geo filter no longer works. I tried deleting both devices and currently I only have my pro set up but still doesn't want work, I followed the online guide but still no joy. The only thing I think it could be is something to do with the profiles cuz I don't really understand profiles but any help and feedback would be great.... thanks
Administrators Netduma Fraser Posted January 28, 2017 Administrators Posted January 28, 2017 What do you mean exactly that it's not working? You can't see anything on the Geo-filter? Not getting games?
jinx recon Posted January 29, 2017 Author Posted January 29, 2017 Yes, no players in or out of region no servers or hosts at all on the map. I'm able to play but the gf not picking up any players or ping on the map. I should have explained better, sorry
Administrators Netduma Fraser Posted January 29, 2017 Administrators Posted January 29, 2017 No worries, follow this and that should resolve your issue http://support.netduma.com/support/solutions/articles/16000022408-why-can-t-i-see-anything-on-the-geo-filter-
jinx recon Posted January 31, 2017 Author Posted January 31, 2017 Ok thanks, il let you no how I get on.
jinx recon Posted February 4, 2017 Author Posted February 4, 2017 Sorry for the late update, I've been busy with work. Ok after following the link to the guide I found it was the same guide I already tried, in case it had been updated in any way I tried again but no luck.i tried removing and adding my both my PS4 and pro but still no joy. When I set up my pro at xmas and moved my old ps4 to my bedroom the geo filter was working but my pro had mod nat type,I tried to swap or add my pro to my by router online but for some reason it would only let my chose the old PS4. So what I did was swap the I.P and I think subnet mask around and it worked. I then got open nat on my pro that's in lounge my gaming setup and the old PS4 in my room for sky Netflix etc went back to mod nat type. But since then my geo filter not worked,I also tried reconnecting to the net using automatic/easy instead of manually but still no luck. I'm lost,I hope I have explained well enough for someone to do understand what I've done.
Administrators Netduma Fraser Posted February 4, 2017 Administrators Posted February 4, 2017 I'm not sure but it sounds like you might be selecting the wrong device on the Geo-filter. Match the IP in the console with the IP on the device manager and make sure you've been selecting the right one.
Netduma Staff Netduma Jack Posted February 8, 2017 Netduma Staff Posted February 8, 2017 Sorry for the late update, I've been busy with work. Ok after following the link to the guide I found it was the same guide I already tried, in case it had been updated in any way I tried again but no luck.i tried removing and adding my both my PS4 and pro but still no joy. When I set up my pro at xmas and moved my old ps4 to my bedroom the geo filter was working but my pro had mod nat type,I tried to swap or add my pro to my by router online but for some reason it would only let my chose the old PS4. So what I did was swap the I.P and I think subnet mask around and it worked. I then got open nat on my pro that's in lounge my gaming setup and the old PS4 in my room for sky Netflix etc went back to mod nat type. But since then my geo filter not worked,I also tried reconnecting to the net using automatic/easy instead of manually but still no luck. I'm lost,I hope I have explained well enough for someone to do understand what I've done. Hey Jinx, just wanted to check in and see if your problem has been resolved?
jinx recon Posted February 12, 2017 Author Posted February 12, 2017 Sorry for the late reply I've been busy with work,, no I have still not resolved the issue. I have now loaned my old PS4 to my friend and deleted and re addd the ps pro but still no joy, the I.p did match up as well so I am lost to what the problem is.
Administrators Netduma Fraser Posted February 12, 2017 Administrators Posted February 12, 2017 Could you provide us with screenshots of your device manager (omit the WAN IP if you do not have a blue box show up) and the entire Geo-filter page please. How to take and upload screenshots: http://support.netduma.com/support/solutions/articles/16000022394-how-do-i-take-a-screenshot-
jinx recon Posted February 12, 2017 Author Posted February 12, 2017 Ok no problem, just so you no I have the Duma plugged into but hub 5 on by infinity and that blue box you was on about is that the one that states I'm not using a moderm?
Administrators Netduma Fraser Posted February 13, 2017 Administrators Posted February 13, 2017 Ok no problem, just so you no I have the Duma plugged into but hub 5 on by infinity and that blue box you was on about is that the one that states I'm not using a moderm? Yep thats the box I mean
jinx recon Posted February 19, 2017 Author Posted February 19, 2017 Just quick update guys, I'm really busy with my work schedule and looking after my 2 year old son I haven't had time for gaming this week but I will do the screenshots tonight or tomorrow? Thank you for your patience?
Administrators Netduma Fraser Posted February 20, 2017 Administrators Posted February 20, 2017 Just quick update guys, I'm really busy with my work schedule and looking after my 2 year old son I haven't had time for gaming this week but I will do the screenshots tonight or tomorrow? Thank you for your patience? No worries just let us know when you're able to
seantiticombs Posted August 20, 2017 Posted August 20, 2017 i have the same issue. i switched from ps4 to ps4 pro and nothing is coming up on the duma. please help. if you can remotely access my computer tha will be great.
Administrators Netduma Fraser Posted August 21, 2017 Administrators Posted August 21, 2017 i have the same issue. i switched from ps4 to ps4 pro and nothing is coming up on the duma. please help. if you can remotely access my computer tha will be great. Please can you make a new topic regarding your issue. Also make sure you've selected the new console on the Geo-filter.
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