wastedcash Posted January 2, 2017 Share Posted January 2, 2017 Hi everyone, I'm so hyped , i finally got my netduma. I'm sorry to say I've ran straight into issues and need help. So i removed my asus and plugged straight into my openreach bt modem( i beleive plusnet uses bt but it is a plusnet ppoe login). On dslreports I get approx 50-60 mb download ,ping all over red orange and green ,but it wont complete the upload section,blips to 1 mb then drops away to nothing and aborts itself. I've tried a factory reset and only username and password for ppoe bandwidth set as per isp. reactive/proactive ,100,9,70,10,percent on the sliders(the download comes down as expected but the upload does not change (less than a mb down to zero) enable deep packets on/off, ipv6 on/off on wan and lan, So far nothing seems to change it , so dissappointed. Old router (asus dsl ac68u) with built in dsl modem achieves 75.5mb and 19.5mb, bt modem to asus achieves the same , with the netduma attached to the same modem 55 and 250 kb if it finishes the test. I know its bank holiday so I'm not expecting anyone to spoil there holiday. Any help would be great Link to comment Share on other sites More sharing options...
RedBull2k Posted January 2, 2017 Share Posted January 2, 2017 I am with plusnet and have both bt modem and dsl-ac68u, but only use bt modem to netduma, set bandwidth to 76 down and 18 up http://192.168.88.1/cgi-bin/devpanel.shmode=edit read the pop up box carfully, click "NO" now try speedtest at 100% sliders Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 2, 2017 Administrators Share Posted January 2, 2017 Hey, welcome to the forum! Just double check everything from this list: Reactive Algorithm 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Enable turbo mode (only if unable to get your speeds with everything else set) Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds. Do a wired speed test from a PC Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 Thanks for your replies Redbull with settings as you suggest I get 29ms 27.4mb down and 0 .6 down , the test failed for zero upload but gave the numbers anyway. Hi Fraser, I'm resetting to factory ,again , and going thru your settings next. I'll report back soon, thanks for the ideas Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 Hi Fraser, With all settings as you suggest except presently there is only one device attached so I cant reset the device priority I get 20ms 42.8 down and 0.8 ish up but again it fails for zero upload Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 Here's a screenshot from dsl reports , i couldn't see how to do it normally so its shared from my drive. Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 I tried disabling the vpn , no devices were in it ,and dsl reports managed to finish this time 62.9 mb down 0.008 up? Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 Hi , sorry for all the posts , just trying things out and trying to give as much info as I can to get it working. I was being lazy and only tested via wireless, so to be complete I did a wired test . Only 0.5 mb up and down, now I'm really stumped. I've tried different (proven) cables with no change, as soon as I go back to wirless the download goes up to around 60 mb but the upload doesn't move?? Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 HI , last one for tonight , no more me spamming the post button I attached the R1 wired to the DMZ of the Asus , exact same results Wired and wireless from the asus 75/17.5 form the R1 50/0.7 wireless and 0.5/0.5 wired. No clue what to do try next Link to comment Share on other sites More sharing options...
RedBull2k Posted January 2, 2017 Share Posted January 2, 2017 sounds like qos on asus just for your duma device, what previous settings you got in there? i would definitely say you need to look closer at the asus, that is where the bottleneck is happening. Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 Thanks for your reply Redbull, unfortunately I get the same results from the the R1 if i remove the asus and go straight from the bt modem. The only thing I've just seen in your sig is you have the HG612 I have the ECI B-Focus modem, I wonder if that would make a difference? Link to comment Share on other sites More sharing options...
RedBull2k Posted January 2, 2017 Share Posted January 2, 2017 no. i can teamviewer if you want, i just seem to think there is something overlooked and a fresh pair of eyes on it will see it. Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 that would be great , you'll have to talk me through it tho Link to comment Share on other sites More sharing options...
wastedcash Posted January 2, 2017 Author Share Posted January 2, 2017 I hope i haven't missed you. Teamviewer 12 installed ready Link to comment Share on other sites More sharing options...
RedBull2k Posted January 2, 2017 Share Posted January 2, 2017 ok pm me Link to comment Share on other sites More sharing options...
wastedcash Posted January 3, 2017 Author Share Posted January 3, 2017 pm sent Link to comment Share on other sites More sharing options...
wastedcash Posted January 3, 2017 Author Share Posted January 3, 2017 Good morning I was up late last night trying to configure the R1 with massive help form Redbull2k, I simply cannot say thank you to him enough. Unfortunately it still isn't working, Redbull2k has the same setup as me except his bt openreach modem is the HG612 mine is the ECI , not sure that's important. He was brilliant and has connected over Wan and I believe we now have matching settings,he's getting 74/17 as per his sig , I get 40 to 60 down and less than 1 up on DSL reports, it is worth mentioning thats the same results on ookla but on thinkbroadband test i get 14 up ?? Is there any way the R1 can be checked over in a one to one by a netduma administrator ? I'm starting to think there must be a fault with the unit Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 3, 2017 Administrators Share Posted January 3, 2017 Thanks RedBull, that's very kind of you! Make a post in the 1 on 1 section & let me know the days/times you would be available. Keep in mind I do need a days notice at least. Link to comment Share on other sites More sharing options...
wastedcash Posted January 3, 2017 Author Share Posted January 3, 2017 Thanks Fraser , I put the request on the 1 to 1 board.Thank you Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.