trueblueswede Posted December 19, 2016 Share Posted December 19, 2016 Hi, I cannot get VPN to work. I have entered the configuration and authentication details provided by the vpn provider (OVPN.se) and checked enabled. After Apply the log is showing this -> Sun Dec 18 19:38:41 2016 WARNING: file '/tmp/vpncred' is group or others accessible Sun Dec 18 19:38:41 2016 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Sun Dec 18 19:38:41 2016 Control Channel Authentication: tls-auth using INLINE static key file Sun Dec 18 19:38:41 2016 UDPv4 link local: [undef] Sun Dec 18 19:38:41 2016 UDPv4 link remote: [AF_INET]46.227.67.152:1195 Mon Dec 19 06:24:36 2016 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) Mon Dec 19 06:24:36 2016 TLS Error: TLS handshake failed Mon Dec 19 06:24:36 2016 SIGUSR1[soft,tls-error] received, process restarting Mon Dec 19 06:24:38 2016 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Mon Dec 19 06:24:38 2016 UDPv4 link local: [undef] Mon Dec 19 06:24:38 2016 UDPv4 link remote: [AF_INET]46.227.67.152:1194 Mon Dec 19 06:25:38 2016 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) Mon Dec 19 06:25:38 2016 TLS Error: TLS handshake failed Mon Dec 19 06:25:38 2016 SIGUSR1[soft,tls-error] received, process restarting Mon Dec 19 06:25:40 2016 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Mon Dec 19 06:25:40 2016 UDPv4 link local: [undef] Mon Dec 19 06:25:40 2016 UDPv4 link remote: [AF_INET]46.227.67.153:1195 Mon Dec 19 06:26:40 2016 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity) Now i´m unable to disable vpn to try with another configuration. When i clear the Enable checkbox and press apply i get this response -> Failed to communicate with router. i can provide the configuration i use if requested. Niklas Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted December 19, 2016 Share Posted December 19, 2016 Post the config you used Link to comment Share on other sites More sharing options...
trueblueswede Posted December 19, 2016 Author Share Posted December 19, 2016 Here is the config -> client dev tun proto udp remote pool.prd.se.ovpn.se 1194 # resolves to multiple VPN servers in location remote pool.prd.se.ovpn.se 1195 # resolves to multiple VPN servers in location remote-random mute-replay-warnings replay-window 256 remote-cert-tls server cipher aes-256-cbc pull nobind reneg-sec 432000 resolv-retry infinite comp-lzo verb 1 persist-key persist-tun auth-user-pass #ca ovpn-ca.crt #tls-auth ovpn-tls.key 1 <ca> -----BEGIN CERTIFICATE----- ... -----END CERTIFICATE----- </ca> <tls-auth> -----BEGIN OpenVPN Static key V1----- ... -----END OpenVPN Static key V1----- </tls-auth> Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2016 Administrators Share Posted December 19, 2016 Hey, welcome to the forum! Did you get the configuration from the website? I would remove one of the pool lines and see if that works. Link to comment Share on other sites More sharing options...
trueblueswede Posted December 19, 2016 Author Share Posted December 19, 2016 Yeah ok, but i´m unable to change the configuration or disable vpn. i get a error when pushing the apply button. (Failed To Communicate With Router) Link to comment Share on other sites More sharing options...
trueblueswede Posted December 19, 2016 Author Share Posted December 19, 2016 Only way to be able to get rid of the vps settings was to make a hard reset of the router. But now i´m hestitant to try a new config if the same issue reappears because the router is placed in the attic and not easy to reach. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 19, 2016 Administrators Share Posted December 19, 2016 Ahh I see, follow this guide for that error: http://support.netduma.com/support/solutions/articles/16000027772-common-vpn-errors You can do a factory reset from settings > miscellaneous - would always recommend that over the button. Link to comment Share on other sites More sharing options...
trueblueswede Posted December 19, 2016 Author Share Posted December 19, 2016 Well, tried to remove one pool and now i´m back to the beginning. Cannot reboot the router, cannot disable the vpn, cannot do a soft factory reset. If i ever again need to reboot the router i have to hard reset it. Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted December 20, 2016 Share Posted December 20, 2016 Well, tried to remove one pool and now i´m back to the beginning. Cannot reboot the router, cannot disable the vpn, cannot do a soft factory reset. If i ever again need to reboot the router i have to hard reset it. What browser? Link to comment Share on other sites More sharing options...
trueblueswede Posted December 20, 2016 Author Share Posted December 20, 2016 Chrome then i tried Edge. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 20, 2016 Administrators Share Posted December 20, 2016 You can't reboot or factory reset? What happens when you try to do it? Link to comment Share on other sites More sharing options...
trueblueswede Posted December 20, 2016 Author Share Posted December 20, 2016 Nothing, hangs. I think some settings were lost when doing factory reset but not complete and unable to reboot after. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 21, 2016 Administrators Share Posted December 21, 2016 Hard reset using the button at the back of the router. Then try the process again. Hopefully you should also now be able to reboot/reset from misc settings. Please note WiFi password will be "netdumar1" when reset. Link to comment Share on other sites More sharing options...
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