II N3MES1S II Posted October 24, 2016 Share Posted October 24, 2016 Alright after calling TWC and getting nowhere, then chatting online and emailing and getting a return call from TWC. They finally pushed the latest firmware 9.1.93N to my modem. It was on 9.1.93K which had huge latency and ping spikes. I would test it with pingplotter and it would average 10-14ms and now it is 1ms. So if you have this cable modem and are still on 9.1.93K just call and tell them the differences between the firmwares. This also removed the reboot and factory reset options in the configuration page. Now onto testing it all out now. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 25, 2016 Administrators Share Posted October 25, 2016 Fantastic to hear that! Though odd they would remove reboot/reset. Link to comment Share on other sites More sharing options...
II N3MES1S II Posted October 25, 2016 Author Share Posted October 25, 2016 Fantastic to hear that! Though odd they would remove reboot/reset. The reason they removed those options was because the GUI didnt have a way to password protect it. So it was easy to DOS these modems. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 26, 2016 Administrators Share Posted October 26, 2016 The reason they removed those options was because the GUI didnt have a way to password protect it. So it was easy to DOS these modems. Im sure that makes sense to them haha, why not just add password protection? Link to comment Share on other sites More sharing options...
II N3MES1S II Posted October 26, 2016 Author Share Posted October 26, 2016 I know right? You know what would be awesome if somehow netduma can have a way to see our modems GUI through the netduma. Possibly offering a way to password protect the modems GUI through netduma. Like blocking the ip to it until we enter the pw in the netduma to get to the modems gui? Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted October 27, 2016 Share Posted October 27, 2016 Though odd they would remove reboot/reset. This is why... https://www.securityforrealpeople.com/2016/04/arris-motorola-surfboard-modem.html Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 27, 2016 Administrators Share Posted October 27, 2016 I know right? You know what would be awesome if somehow netduma can have a way to see our modems GUI through the netduma. Possibly offering a way to password protect the modems GUI through netduma. Like blocking the ip to it until we enter the pw in the netduma to get to the modems gui? Interesting idea, though just by trying to access that interface standalone you would still have the same issue, especially if it was accessed using the exploit MoD mentioned. This is why... https://www.securityforrealpeople.com/2016/04/arris-motorola-surfboard-modem.html Surely password protection would be a better idea though? Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted October 27, 2016 Share Posted October 27, 2016 Interesting idea, though just by trying to access that interface standalone you would still have the same issue, especially if it was accessed using the exploit MoD mentioned. Surely password protection would be a better idea though? That would make sense since almost every router with settings has a password protection, even if it's just a default username/password P.S. http://forum.netduma.com/topic/18828-vpn-easy-working-with-netduma/ He needs some help, it keeps saying cannot connect to router or something Link to comment Share on other sites More sharing options...
jreal1007 Posted October 29, 2016 Share Posted October 29, 2016 Alright after calling TWC and getting nowhere, then chatting online and emailing and getting a return call from TWC. They finally pushed the latest firmware 9.1.93N to my modem. It was on 9.1.93K which had huge latency and ping spikes. I would test it with pingplotter and it would average 10-14ms and now it is 1ms. So if you have this cable modem and are still on 9.1.93K just call and tell them the differences between the firmwares. This also removed the reboot and factory reset options in the configuration page. Now onto testing it all out now. Link to comment Share on other sites More sharing options...
jreal1007 Posted October 29, 2016 Share Posted October 29, 2016 I have a arris sb6141 and I have comcast. My ping sucks. Is there a possible firmware update think my modem needs? Link to comment Share on other sites More sharing options...
iAmMoDBoX Posted October 30, 2016 Share Posted October 30, 2016 I have a arris sb6141 and I have comcast. My ping sucks. Is there a possible firmware update think my modem needs? Nah Comcast is good with pushing out updates. I have the same modem Link to comment Share on other sites More sharing options...
II N3MES1S II Posted November 1, 2016 Author Share Posted November 1, 2016 I have a arris sb6141 and I have comcast. My ping sucks. Is there a possible firmware update think my modem needs? You just have look up what the latest firmware is for that modem and see if it matches in the diagnostic page of the modem. Link to comment Share on other sites More sharing options...
II N3MES1S II Posted November 14, 2016 Author Share Posted November 14, 2016 Alright just felt like posting these results up real quick. My OCD has me always trying to perfect the line coming into my house. I got rid of 3ft of extra coaxial cable coming from the coaxial plate on the wall. So I lowered the modem to where the plate is, since the cable is really short now. So last time I did this to where the coaxial cable drops to my house. The I noticed some changes in the amount of correctables and uncorrectables. Still had high number of uncorrectables after that but now that I removed the extention at the plate. Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Corrected Uncorrectables 1 Locked 256QAM 31 699.00 MHz 10.30 dBmV 37.64 dB 1798 0 2 Locked 256QAM 15 603.00 MHz 10.00 dBmV 38.98 dB 56 0 3 Locked 256QAM 16 609.00 MHz 10.20 dBmV 38.61 dB 27 0 4 Locked 256QAM 17 615.00 MHz 10.10 dBmV 38.61 dB 64 0 5 Locked 256QAM 18 621.00 MHz 10.00 dBmV 37.64 dB 140 0 6 Locked 256QAM 19 627.00 MHz 10.20 dBmV 37.64 dB 256 0 7 Locked 256QAM 20 633.00 MHz 10.10 dBmV 37.64 dB 149 0 8 Locked 256QAM 21 639.00 MHz 10.10 dBmV 37.36 dB 558 0 9 Locked 256QAM 22 645.00 MHz 10.30 dBmV 38.61 dB 364 0 10 Locked 256QAM 23 651.00 MHz 9.90 dBmV 37.64 dB 559 0 11 Locked 256QAM 24 657.00 MHz 10.20 dBmV 37.64 dB 1205 0 12 Locked 256QAM 25 663.00 MHz 10.40 dBmV 37.64 dB 1346 0 13 Locked 256QAM 26 669.00 MHz 10.40 dBmV 37.64 dB 931 0 14 Locked 256QAM 27 675.00 MHz 10.60 dBmV 37.36 dB 890 0 15 Locked 256QAM 28 681.00 MHz 10.70 dBmV 37.36 dB 1453 0 16 Locked 256QAM 29 687.00 MHz 10.50 dBmV 37.64 dB 1496 0 17 Locked 256QAM 30 693.00 MHz 10.60 dBmV 37.64 dB 1230 0 18 Locked 256QAM 32 705.00 MHz 10.30 dBmV 37.64 dB 1087 0 The modem has been up for 5 days since last reboot and usually the uncorrectables would show up within 24 hours. Link to comment Share on other sites More sharing options...
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