Tom Arnold Posted October 15, 2016 Share Posted October 15, 2016 today i cant connect to my internet through the netduma, i have hard reset and factory reset and nothing. my connection is fine it runs normally through my router to my pc getting 215down and 13upload (LAN), but when i put it in modem mode on my ISP router it decides not to work throught the netduma. can anyone help? Link to comment Share on other sites More sharing options...
ColonicBoom Posted October 15, 2016 Share Posted October 15, 2016 what did you change before it stopped working? Have you tried turning all of it off for 5 minutes, then turn on the ISP hub and wait for a couple of minutes, then turn on the Duma and wait for a couple of minutes, then try to connect again? The waiting in between steps (and while it's all off) is important. Link to comment Share on other sites More sharing options...
b00stg0d Posted October 16, 2016 Share Posted October 16, 2016 What modem do you use? Some modems when placed into RFC1483 bridge will ONLY work on a specific LAN port. Maybe you moved ports accidentally? Or perhaps they have a different MAC address recorded if you previously had a different device bridged to your modem. Maybe try cloning the PC mac address to the Netduma so it appears to the modem to be the same PC you said works fine. Link to comment Share on other sites More sharing options...
Slipknot31286sic6 Posted October 16, 2016 Share Posted October 16, 2016 Or from what I've noticed. Factory reset netduma, reset modem. Leave Duma off for like 5 mins. Turn on. Modem. Leave it going for a few mins then plug in netduma then your pc. Wait a min. Should be fine. Had this problem when I installed new modem. Thought netduma was broke. Seems it's slow when talking. Fraser recommended this as well. Link to comment Share on other sites More sharing options...
Tom Arnold Posted October 16, 2016 Author Share Posted October 16, 2016 my modem is a ISP router but have only 1 modem port which has worked for over a year.. i will try it now, i disconnected everything for about 4 hours now, so hopefully it will work Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted October 17, 2016 Netduma Staff Share Posted October 17, 2016 Let us know how it goes Link to comment Share on other sites More sharing options...
b00stg0d Posted October 17, 2016 Share Posted October 17, 2016 If it was working then double check ethernet cables. Either something is disco or configuration has changed if it worked before. Link to comment Share on other sites More sharing options...
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