CesarGMNT Posted August 15, 2016 Posted August 15, 2016 This is the fourth issue I have with this shit in less than two weeks. I asked how could I get less ping (because I still get 100ms when my speed tests say 40ms) to play BO3, and set the router as how a guy told me with geo filter. It worked perfect this morning but now it won't stop kicking me out of all the games. "Netduma guys" only say that I don't have the router properly set up, and tell me to do things I've already done. If this issue does not get fixed, as well as the other three, which did not get resolved, I will do my best and last to break down this company of cheaters.
Dialatech Posted August 16, 2016 Posted August 16, 2016 Did you really post this? I know it can be very frustrating if you are having technical problem but come on show some respect to these guys. I've I had my Netduma setup for around 2 Weeks and nearly everything is great. I don't know a lot about the Netduma but if you post some screenshots of your Geo-Filter I could have a look. Also have you followed the Guide from Fraser and The setup videos on YouTube from Sim. There are Really Good. Thanks
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 There is no need to threaten anyone, we are trying to help you. As you said yourself we gave you settings and it worked perfectly so you know it works. Also it's hard to follow your issues through 3 threads which makes it harder to help you. Please just stick to one. Do you notice anything being blocked on the map when you get kicked? I did a test cloud please un tick bleeding & auto cloud in settings > miscellaneous and manually choose these: 21 14 25 If that doesn't work we can just do a 1 on 1 to resolve your issues.
CesarGMNT Posted August 16, 2016 Author Posted August 16, 2016 No, I don't even get into the map, there is 0,1 seconds into the Class menu and kicks me out already.
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 Instead change it back to auto & bleeding edge cloud and click apply as I've updated it. It may take 4 hours to propagate. If that doesn't work we can do a 1 on 1.
CesarGMNT Posted August 16, 2016 Author Posted August 16, 2016 K, so I put it back to auto, and wait several hours. Cool because I have to go to work now, gonna check it out when I'm back.
fuzzy clam Posted August 16, 2016 Posted August 16, 2016 This is the fourth issue I have with this shit in less than two weeks. I asked how could I get less ping (because I still get 100ms when my speed tests say 40ms) to play BO3, and set the router as how a guy told me with geo filter. It worked perfect this morning but now it won't stop kicking me out of all the games. "Netduma guys" only say that I don't have the router properly set up, and tell me to do things I've already done. If this issue does not get fixed, as well as the other three, which did not get resolved, I will do my best and last to break down this company of cheaters. Completely unnecessary to threaten anyone or the company.As Fraser said everyone is trying to get you sorted out,your not the only person in the world with a router issue,it takes time to figure out the issue and come up with a fix for said issue.Be patient and I'm sure it will get squared away as Fraser is really good at his job but there is only one of him to go around...
CesarGMNT Posted August 16, 2016 Author Posted August 16, 2016 Instead change it back to auto & bleeding edge cloud and click apply as I've updated it. It may take 4 hours to propagate. If that doesn't work we can do a 1 on 1. Back from work, tried it, and now it doesn't even show what type of NAT I have.
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 When are you available for a 1 on 1?
CesarGMNT Posted August 16, 2016 Author Posted August 16, 2016 Now, but how? I can't even get to the online menu xd
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 As long as I can access the router that's fine, can you follow this please and provide me with the join.me link please http://support.netduma.com/support/solutions/articles/16000022410-i-ve-got-a-1-on-1-booked-with-a-staff-member-what-do-i-do-
CesarGMNT Posted August 16, 2016 Author Posted August 16, 2016 I can't use a PC. Well I can, but it has no sound. Will do it?
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 Sound isn't an issue, I will message via the in built messenger feature if needed
CesarGMNT Posted August 16, 2016 Author Posted August 16, 2016 Sound isn't an issue, I will message via the in built messenger feature if needed Can't even get internet on pc because Netduma is not working.
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 There shouldn't be an issue with internet, connect via ethernet cable to the router from your PC
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 Router port 1 to port 1 on modem/ISP hub, then port 2 ethernet to PC. If you have no connection reboot the R1 then try
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 Connect PC via WiFi to hub, have the R1 connected as above to PC and hub. So you have internet and R1 is also connected so I can access it
CesarGMNT Posted August 16, 2016 Author Posted August 16, 2016 Is there any way to make it from the phone app?
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 The join.me phone app? I don't think I will be able to change settings that way. The above should work with your PC
Administrators Netduma Fraser Posted August 16, 2016 Administrators Posted August 16, 2016 Can you access the interface? If so go to the Device Manager, do you see the WAN IP? If you can't see this go to Settings > WAN and make sure static is disabled. Then turn off the R1 and turn off your ISP hub. Wait 10 seconds then turn on your ISP hub. Wait 30 seconds then turn on the R1.
CesarGMNT Posted August 16, 2016 Author Posted August 16, 2016 + I'm doing everythung from my phone. PC is doing no shit.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.