jordm87 Posted April 22, 2015 Posted April 22, 2015 Hey I received my Netduma yesterday and immediately set it up. After i followed the guidelines i was still experiencing lag in my FIFA games. I have connected my Netduma to the modem mode port on my virgin super hub, is this wrong? Also tried a few theories from the forums here but still no joy. I am not very good with this sort of thing so please any help would be appreciated. ive recently started streaming and wanted to combat the lag issues i was having and Netduma sounded perfect. Im sure it will 100% help me in the future but as i said my knowledge on this type of technology is not great. I apologize if i have not gave you enough information. Jordan
Administrators Netduma Iain Posted April 22, 2015 Administrators Posted April 22, 2015 Hi Jordan, Not to worry, first of all have you got the Geo-Filter setup? Are you seeing circles on the world map when you're playing FIFA?
jordm87 Posted April 22, 2015 Author Posted April 22, 2015 i think it was but i cant get into a game to double check now as my nat is strict
Administrators Netduma Iain Posted April 22, 2015 Administrators Posted April 22, 2015 Ok mate, lets deal with one issue at a time. First lets get your NAT open. Is your virgin router in modem mode?
jordm87 Posted April 22, 2015 Author Posted April 22, 2015 No it is not. Sorry about the delay in messege.
jordm87 Posted April 22, 2015 Author Posted April 22, 2015 I'm not sure if you know the Virgin Hub off the top of your head but I've connected the Netduma lead to the bottom port which says modem mode under it. Don't know if that means anything
Netduma Staff Netduma Crossy Posted April 22, 2015 Netduma Staff Posted April 22, 2015 I'm not sure if you know the Virgin Hub off the top of your head but I've connected the Netduma lead to the bottom port which says modem mode under it. Don't know if that means anything It means that if you enable modem mode it will work - only one port works when in modem mode. I'm not sure if Iain wants you to enable modem more or just DMZ but I thought I would explain what it was to you
jordm87 Posted April 22, 2015 Author Posted April 22, 2015 Oh okay thanks. well modem mode is disabled but my Netduma is plugged in to that port
Administrators Netduma Iain Posted April 22, 2015 Administrators Posted April 22, 2015 Ok Jordm you need to enable it first then plug the Netduma into that port. You may need to turn them both off first. Then turn on the modem give it 30 seconds then turn on the duma. Once you've got that sorted let us know
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 I finish work at 2 so I'll do this at about 2:30 and let you know when I've completed the first step. Thanks for being patient
Administrators Netduma Iain Posted April 23, 2015 Administrators Posted April 23, 2015 Sure Jordan, speak then.
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 hello again iv have completed the first part.
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 my x box is saying nat open and laptop has internet connection
Administrators Netduma Iain Posted April 23, 2015 Administrators Posted April 23, 2015 Ok great news. So now we need to make sure the Geo-Fitler is working. When you search for games in Fifa do you see triangles and circles appear on your map on the router?
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 just getting red circles at the moment no triangles
Administrators Netduma Iain Posted April 23, 2015 Administrators Posted April 23, 2015 can you show us a screenshot please.
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 ive got my radious just inside france and holland, searched two games and got two hosts in france abit laggy but not the wrorst
Administrators Netduma Iain Posted April 23, 2015 Administrators Posted April 23, 2015 where do you live? Use this to take a screenshot please: https://gyazo.com/
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 i have my screenshot but not sure how to attach it to the post
Administrators Netduma Iain Posted April 23, 2015 Administrators Posted April 23, 2015 I reckon just upload it to imgur then send me the link please.
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 Image Link : http://gyazo.com/928e3eeb0f4f2f0cf3b198239e027945
Administrators Netduma Iain Posted April 23, 2015 Administrators Posted April 23, 2015 the link doesn't work mate
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 Screenshot by Gyazo http://gyazo.com/4623cb85521b2abce364300c6892a533how about now? im copy and pasting it to the post, should i be doing that?
Administrators Netduma Iain Posted April 23, 2015 Administrators Posted April 23, 2015 Ok good screenshot but I need to see all the stuff above it as well. Do you know how to ping btw as well?
jordm87 Posted April 23, 2015 Author Posted April 23, 2015 Screenshot by Gyazo http://gyazo.com/123d4cb4b34731a62fded636e0e017c6 Screenshot by Gyazo http://gyazo.com/fcd616205105ef554853782169dcaa37 i dont think so no
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