Administrators Netduma Fraser Posted August 16, 2016 Administrators Share Posted August 16, 2016 What time today is best for you? I can do 5pm BST if that works. I'll take control of the PC so I can change the router settings - you can watch me do this and cancel at any time. Take a look at: http://support.netduma.com/support/solutions/articles/16000022410-i-ve-got-a-1-on-1-booked-with-a-staff-member-what-do-i-do- Link to comment Share on other sites More sharing options...
erwan55 Posted August 16, 2016 Share Posted August 16, 2016 What time today is best for you? I can do 5pm BST if that works. I'll take control of the PC so I can change the router settings - you can watch me do this and cancel at any time. Take a look at: http://support.netduma.com/support/solutions/articles/16000022410-i-ve-got-a-1-on-1-booked-with-a-staff-member-what-do-i-do- so that means 18h my time. ok, let's it Link to comment Share on other sites More sharing options...
erwan55 Posted August 16, 2016 Share Posted August 16, 2016 What time today is best for you? I can do 5pm BST if that works. I'll take control of the PC so I can change the router settings - you can watch me do this and cancel at any time. Take a look at: http://support.netduma.com/support/solutions/articles/16000022410-i-ve-got-a-1-on-1-booked-with-a-staff-member-what-do-i-do- I'm ready and online with the joine me number ... waiting to hear from you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 16, 2016 Administrators Share Posted August 16, 2016 Can you put the number here please Link to comment Share on other sites More sharing options...
erwan55 Posted August 16, 2016 Share Posted August 16, 2016 Can you put the number here please sorry :-) join.me/410-089-957 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 16, 2016 Administrators Share Posted August 16, 2016 So you're getting more local games now which is great! However, I did notice that your speeds fluctuated quite a bit between tests and so did the ping which leads me to believe you have some ISP line issues. Can you do an internet diagnosis test on the router and when that's done click show more and take a screenshot to post here please. Link to comment Share on other sites More sharing options...
erwan55 Posted August 16, 2016 Share Posted August 16, 2016 So you're getting more local games now which is great! However, I did notice that your speeds fluctuated quite a bit between tests and so did the ping which leads me to believe you have some ISP line issues. Can you do an internet diagnosis test on the router and when that's done click show more and take a screenshot to post here please. since the last game, I haven't found any one more ... did a new speedtest but connected to my ISP router (not netduma as you did before) and it gives me 90MB download/10Mb upload with 30ms. Also ran the Internet Diagnosis on the netduma. Screenshots below https://drive.google.com/file/d/0B2vTHWEHHFlSdWtHMk9XRkZUU2M/view?usp=sharing https://drive.google.com/file/d/0B2vTHWEHHFlSVjlBSHQ3R0lZT00/view?usp=sharing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 19, 2016 Administrators Share Posted August 19, 2016 Try with a different ethernet cable between the R1 and ISP router as there shouldn't be that much of a decrease. Internet diagnostics has your ping at 18-25ms with speed test at 30ms so there could still be an ISP line issue. Would recommend downloading a program called PingPlotter to do tests over different times/days. On the game issue, can you see this http://forum.netduma.com/topic/17880-cant-connect-to-games-nat-errors-etc-workaround-fixesand see if it helps at all please. Link to comment Share on other sites More sharing options...
erwan55 Posted August 24, 2016 Share Posted August 24, 2016 it's very annoying ... can't find games still on strick mode, 0 ping assists and 1000km around spain. The only way is to put ping assist to at least 50, or desable strick mode. I can't believe no one is playing in Spain and France and part of Italy at this game. And this playing alone.... with me hosting my friends, I barely can play. And it still connects to Ireland all the time. Anyway, I don't expect that it goes better, hope the new upgrade you're devoleping for Fall will work out that situation. Link to comment Share on other sites More sharing options...
DmenTe_Cz Posted August 25, 2016 Share Posted August 25, 2016 Hola, lo he intentado todo, he leído todo el foro buscando una solución. Está claro que hay problema de Netduma con Xbox One que tienen que solucionar urgentemente por favor. Estoy totalmente defraudado . Creo que el problema va en la configuración ocupa esta q tengo yo http://subefotos.com/ver/?b1d84d62b60ac723002bbec41e1f70f6o.png Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 26, 2016 Administrators Share Posted August 26, 2016 it's very annoying ... can't find games still on strick mode, 0 ping assists and 1000km around spain. The only way is to put ping assist to at least 50, or desable strick mode. I can't believe no one is playing in Spain and France and part of Italy at this game. And this playing alone.... with me hosting my friends, I barely can play. And it still connects to Ireland all the time. Anyway, I don't expect that it goes better, hope the new upgrade you're devoleping for Fall will work out that situation. I had a 1 on 1 with someone from Spain today and were definitely getting some Spanish games. Make sure you have auto&bleeding edge cloud ticked and applied. If necessary I am happy to do a 1 on 1 with you if you post in the section. Link to comment Share on other sites More sharing options...
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