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Hey Bro,  you need to be a little more specific.  You need to let them know what your doing now so they can see if there is anyway to help.  Below is a link to what you should try to tell figure out. This is a system that Netduma created to help with support issues.  It's a pain in the behind, but if you let them know what you've done and answer the other questions they'll be able to help you

 

http://forum.netduma.com/topic/11776-please-read-before-posting-a-support-thread/

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Hey, welcome to the forum!

 

Have all devices connected to the duma, none connected to ISP hub. 

70/70 anti-flood, console in hyper traffic. ~1000km radius, strict on, ping assist 0. See how you go.

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