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Having some dramas with purevpn. Keeps coming up can't connect to router.

 

Grabed some configs posted here from others that had the same problem but nothing seems to be working. Have tried multiple servers and I can ping them all fine as well.

 

Already reset factory defaults through misc menu, any thoughts?

 

Cheers

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Hey, I'm assuming you have an account with them? 

 

Click the device, input user & pass, tick enable, apply.

 

Does it say failed to communicate with router at all? If so try this firstly please try disable your anti-virus, adware or firewall and see if the error goes away.

If the error does not go away and you see failed try again in 5 s connection timed out in the log then you are trying to connect to a server that is down. Please untick enable click apply. Reboot the router and try connect to a different server please.

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had to factory reset again, it says connected now but the selected device the vpn is supposed to be covering still says my isp ip??

 

this is using TCP

 

here is the log for the connection

 

Mon May 16 12:10:34 2016 WARNING: file '/tmp/vpncred' is group or others accessible
Mon May 16 12:10:34 2016 WARNING: No server certificate verification method has been enabled.  See http://openvpn.net/howto.html#mitmfor more info.
Mon May 16 12:10:34 2016 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Mon May 16 12:10:34 2016 Control Channel Authentication: tls-auth using INLINE static key file
Mon May 16 12:10:34 2016 Attempting to establish TCP connection with [AF_INET]45.74.x.x:80 [nonblock]
Mon May 16 12:10:35 2016 TCP connection established with [AF_INET]45.74.x.x:80
Mon May 16 12:10:35 2016 TCPv4_CLIENT link local: [undef]
Mon May 16 12:10:35 2016 TCPv4_CLIENT link remote: [AF_INET]45.74.x.x:80
Mon May 16 12:10:35 2016 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Mon May 16 12:10:50 2016 [PureVPN] Peer Connection Initiated with [AF_INET]45.74.x.x:80
Mon May 16 12:10:52 2016 TUN/TAP device tun0 opened
Mon May 16 12:10:52 2016 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Mon May 16 12:10:52 2016 /sbin/ifconfig tun0 45.74.63.194 netmask 255.255.255.192 mtu 1500 broadcast 45.74.x.x
Mon May 16 12:10:52 2016 /www/scripts/vpnup.sh 2881 tun0 1500 1560 45.74.x.x 255.255.255.192 init
Mon May 16 12:10:54 2016 Initialization Sequence Completed
Mon May 16 12:10:34 2016 SIGTERM[hard,] received, process exiting
 
 
 
and this is using UDP
 
Mon May 16 12:17:24 2016 WARNING: file '/tmp/vpncred' is group or others accessible
Mon May 16 12:17:24 2016 WARNING: No server certificate verification method has been enabled.  See http://openvpn.net/howto.html#mitmfor more info.
Mon May 16 12:17:24 2016 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Mon May 16 12:17:24 2016 Control Channel Authentication: tls-auth using INLINE static key file
Mon May 16 12:17:24 2016 UDPv4 link local (bound): [undef]
Mon May 16 12:17:24 2016 UDPv4 link remote: [AF_INET]45.74.x.x:53
Mon May 16 12:17:34 2016 [PureVPN] Peer Connection Initiated with [AF_INET]45.74.x.x:53
Mon May 16 12:17:36 2016 TUN/TAP device tun0 opened
Mon May 16 12:17:36 2016 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Mon May 16 12:17:36 2016 /sbin/ifconfig tun0 45.74.x.x netmask 255.255.255.224 mtu 1500 broadcast 45.74.x.x
Mon May 16 12:17:36 2016 /www/scripts/vpnup.sh 6770 tun0 1500 1558 45.74.x.x 255.255.255.224 init
Mon May 16 12:17:38 2016 Initialization Sequence Completed
Mon May 16 12:17:24 2016 SIGTERM[hard,] received, process exiting
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  • Netduma Staff

Try using the config below. Remember to enter your username and password too.

 

client
dev tun
proto udp
remote ie1-ovpn-udp.purevpn.net 53
persist-key
persist-tun
cipher AES-256-CBC
comp-lzo
verb 1
mute 20
route-method exe
route-delay 2
route 0.0.0.0 0.0.0.0
auth-user-pass
auth-retry interact
explicit-exit-notify 2
ifconfig-nowarn
auth-nocache

<ca>
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
</ca>

<tls-auth>
#
# 2048 bit OpenVPN static key
#
-----BEGIN OpenVPN Static key V1-----
e30af995f56d07426d9ba1f824730521
d4283db4b4d0cdda9c6e8759a3799dcb
7939b6a5989160c9660de0f6125cbb1f
585b41c074b2fe88ecfcf17eab9a33be
1352379cdf74952b588fb161a93e13df
9135b2b29038231e02d657a6225705e6
868ccb0c384ed11614690a1894bfbeb2
74cebf1fe9c2329bdd5c8a40fe882062
4d2ea7540cd79ab76892db51fc371a3a
c5fc9573afecb3fffe3281e61d72e915
79d9b03d8cbf7909b3aebf4d90850321
ee6b7d0a7846d15c27d8290e031e951e
19438a4654663cad975e138f5bc5af89
c737ad822f27e19057731f41e1e254cc
9c95b7175c622422cde9f1f2cfd3510a
dd94498b4d7133d3729dd214a16b27fb
-----END OpenVPN Static key V1-----
</tls-auth>

 

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Hello,

 

We are sorry for this inconvenience.

 

As per your shared logs you were able to connect but it seems you were disconnected forcefully due to some page reset etc.

 

Could you please share your router's make,  model and firmware with us and we will be able to assist you better. 

 

Regards,

PureVPN Support Team

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  • Netduma Staff

Thanks crossy third times a charm, that seemed to work after a factory reset thanks

 

Fantastic - as this is sorted I'll close the thread. Feel free to make another if you have anymore questions :)

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