Error

[awa]

i just bought NETDUMA router and I always get this error :"Something went wrong when trying to ping. Please make sure no devices are VPN'd and that your firewall isn't blocking the ping result."

 

I don't have firewall. and my NETDUMA connect to the ISP modem. 

[Buster]

Is Adblocker enabled? and if i remember correctly, Chrome works better with the DUMA interface than other browsers.

[Netduma Fraser]

Hey, welcome to the forum! Please follow this http://wiki.netduma.com/doku.php?id=why_can_t_i_ping

[awa]

Yes. I have Adblocker. I disabled it. I'll monitor then I will see if this fix it or not. Thanks for replay.  

[awa]

I disabled Adblocker and I'm still getting the same error.

[Netduma Fraser]

Are you using Chrome/Firefox?

[awa]

I tried Chrome and Safari and I don't have Adblocker on Safari. I still get the same message every time. 

[Netduma Fraser]

Have you checked the VPN page to make sure a device isn't ticked?

 

Have you disabled PC firewall/anti-virus?

[awa]

I think I found out what was the problem, I'm not sure but I changed two things. first I found that I had 2 IDs in deny section with same name, I don't know is that matter or not. The other thing I changed was the power saving setting for my laptop. my laptop disconnect my wireless connection after 5 mins and I always leave NETDUMA page opened. I always check NETDUMA page I after every single game. Thanks for every comments.

[Netduma Fraser]

Ahh I see! Glad to see your issue has been resolved, I'll now close this thread. Feel free to stick around, it's a great community