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Help! Can't access my netduma control panel


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Hello everyone,

Just got my netduma today and plugged everything up. Got the to the control panel screen and went down to settings to set a static ip and then it kicked me out of the control panel and says I have no internet connection. Tried resetting everything and no luck. Cannot access anything while I'm connected to the netduma not even the control panel with the 192.168.88.1

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Can't use wifi, seems the password has changed when I reset it and when I use cord it just displays "No Internet Access" and does not let me access the Netduma control panel

 

When you reset, the password changes to netdumar1

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Where you setting up a static IP for a device connected to the Netduma or for the Netduma its self?

The netduma itself but I didn't get the chance to press apply because the interface froze so I reset it with the button on the back and since then been locked out

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  • Netduma Staff

Ok. When you access it through Ethernet do you get an internet connection? Also ensure that port 1 is been used to connect to your modem then one of the other ports is what you're connecting your computer to.

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Ok. When you access it through Ethernet do you get an internet connection? Also ensure that port 1 is been used to connect to your modem then one of the other ports is what you're connecting your computer to.

Not getting any internet from netduma. Connected straight to isp hub and I did get a internet connection

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Ok. Could you try configuring a static IP on your PC and see if you can connect to the Duma then. Maybe for some reason DHCP has been disabled on the Netduma.

 

I'll give it a go on my lunch in about 30 min and let you know, and thank you for the quick replies.

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  • 2 months later...

Did this ever get resolved?????? This is what's happening to my netduma.

They went ahead and replaced mine after the 1 on 1. Are you trying to access your control panel using Ethernet cable? if not give it a try and let me know I'll try to give your the same advice they gave me when they help me. And do you get a Wifi Signal from the Netduma?

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