Madman Posted March 26, 2015 Author Share Posted March 26, 2015 Thanks Iain, get some rest Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted March 26, 2015 Share Posted March 26, 2015 Cheers, goodnight Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted March 26, 2015 Share Posted March 26, 2015 Madman can you give me access to your router please. Go to "Settings > Misc" and allow remote support. Cheers Link to comment Share on other sites More sharing options...
Madman Posted March 27, 2015 Author Share Posted March 27, 2015 Madman can you give me access to your router please. Go to "Settings > Misc" and allow remote support. Cheers Hey Iain, had a really long day, is it too late for remote access? I'm using my old router at the moment but i'll switch over to the Duma if you'd like Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted March 27, 2015 Share Posted March 27, 2015 Sorry man, I was alseep. Are you working tomorrow(Saturday). I'm available all day so I can remote in when you wake up if you're available. I did some research on the Internet it seems like a major bug with PS but I wanna try manually change your MTU and see if it helps. Link to comment Share on other sites More sharing options...
Madman Posted March 27, 2015 Author Share Posted March 27, 2015 Sorry man, I was alseep. Are you working tomorrow(Saturday). I'm available all day so I can remote in when you wake up if you're available. I did some research on the Internet it seems like a major bug with PS but I wanna try manually change your MTU and see if it helps.I played with the MTU a little but didn't help the disconnects but be my guest, I won't be working Sat so I'll look you up then, thx Iain Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted March 27, 2015 Share Posted March 27, 2015 Apparently the MTU is not working on the router so I'd need to do it manually. I'll only be available during the day on Saturday though, is it possible to meet up before 4pm GMT? Link to comment Share on other sites More sharing options...
Madman Posted March 28, 2015 Author Share Posted March 28, 2015 Sorry Iain, I got called in to work today won't be able to make it Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted March 31, 2015 Share Posted March 31, 2015 Sure no problem Madman, sorry I was away rest of the weekend. Lets try get this resolved ASAP. How about you tell me when would be the best time for you? Thanks! Link to comment Share on other sites More sharing options...
Madman Posted March 31, 2015 Author Share Posted March 31, 2015 Hi Iain, I'm available right now, I'm on call so I dont how long I'll be available this morning, thx Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 1, 2015 Share Posted April 1, 2015 Hi Madman, sorry I usually do support during the day in the UK(I just can't sleep atm). Thats why its best if you just set a time and I'll be there to help. Having said that I've looked at the MTU on the latest one and it seems to work so I need to check out what people are saying. Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 2, 2015 Share Posted April 2, 2015 Ok Madman, it seems that MTU is working for WAN which is what we needed anyway. There are a few permuations here. But can you go to "Settings > WAN" and in MTU at the bottom make sure it says automatic. Then go to the playstation and try connect. If it fails make sure its MTU is automatic. If that fails try the MTU 1450 on the playstation. Does that help? Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 2, 2015 Share Posted April 2, 2015 Also can you try follow the instructions at the bottom of this post that describe how to reset the database in safe mode please: http://forum.netduma.com/topic/1247-ps4-could-not-find-ip-address-in-specifies-time-solved/?hl=database&do=findComment&comment=18249 Link to comment Share on other sites More sharing options...
AOrtiz Posted April 2, 2015 Share Posted April 2, 2015 I too loose connection once a session at random time between bF4 and AW. Once I reconnect game, I'm fine for the rest of the night. Could my MTU setting have an issue? I tried the other ports, still same thing. Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 2, 2015 Share Posted April 2, 2015 Ortiz, I think this is a separate issue his physical cable is not detected. Is that the same for you? Link to comment Share on other sites More sharing options...
AOrtiz Posted April 2, 2015 Share Posted April 2, 2015 no...sorry.. I enter this page another way. Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 2, 2015 Share Posted April 2, 2015 No problem man, if you have another issue start a new thread please Link to comment Share on other sites More sharing options...
AOrtiz Posted April 2, 2015 Share Posted April 2, 2015 I'll start one, but i'm going to take a look to make sure there isn't anything else out already. I'll make sure to look at the title before making a post.. I apologize for this. Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 2, 2015 Share Posted April 2, 2015 No need to apologise at all mate. Good luck! Link to comment Share on other sites More sharing options...
Madman Posted April 2, 2015 Author Share Posted April 2, 2015 Ortiz, I think this is a separate issue his physical cable is not detected. Is that the same for you? Actually is does get detected but within a few minutes of being online the ps4 gives me that error (a lan cable has been disconnected) I've had my old Netgear router connected for almost two weeks same Ethernet cable and no disconnects Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 2, 2015 Share Posted April 2, 2015 Madmen can you try the suggestions I made earlier please. Link to comment Share on other sites More sharing options...
Madman Posted April 2, 2015 Author Share Posted April 2, 2015 Madmen can you try the suggestions I made earlier please. Will do Iain, I'll post results within a couple of hours once I get home... Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 2, 2015 Share Posted April 2, 2015 ok thank-you! Link to comment Share on other sites More sharing options...
Madman Posted April 11, 2015 Author Share Posted April 11, 2015 Ok Iain, this solution doesn't work, I need my router fixed can I try the new firmware or can I send it in to get fixed/ exchanged? Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 13, 2015 Share Posted April 13, 2015 Sorry Madman was away all of last week. Sure we can fix it for you, but if you dont mind can we try schedule 1 on 1 this week as I'm available and it will save time(I assume you're based in the USA?) Link to comment Share on other sites More sharing options...
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