marsenault4 Posted February 17, 2016 Posted February 17, 2016 when i try to got to any tab like host filtering, congestion control, even advanced settings now all i get is pulsing bars at the top of the page and nothing will load. anyone have this problem before? it started the other day and i have upgrade to the latest firmware hoping that would help but no change other then advanced settings wont load now either
Dillinger Posted February 17, 2016 Posted February 17, 2016 It sounds like you may not be connected to the NetDuma, either through WiFi or a hard line. Can you confirm that you can see Netduma and it's the wireless you are connected to, or that you have a hardline connected to the Duma router Port 3?
marsenault4 Posted February 17, 2016 Author Posted February 17, 2016 ps4 is in port 2 on netduma computer is in port 3, also just tried to get on black ops three and cant connect to the servers netduma is my only router my isp router is in bridge
marsenault4 Posted February 17, 2016 Author Posted February 17, 2016 ok restarted playstation and i am connected to cod servers now
Dillinger Posted February 17, 2016 Posted February 17, 2016 ok restarted playstation and i am connected to cod servers now Sorry, I meant port 3 for laptop. So you restarted the Playstation and now you can connect to servers, but what about the page loading on your laptop? Is that still a problem or are you all set and we are okay to close this thread?
marsenault4 Posted February 17, 2016 Author Posted February 17, 2016 no i still cannot get them to load
Dillinger Posted February 17, 2016 Posted February 17, 2016 What browser are you using? Chrome is recommended. Can you ping anything from the CMD prompt and what do you see for returns?
marsenault4 Posted February 17, 2016 Author Posted February 17, 2016 i am using chrome and im not sure how to do that
Dillinger Posted February 17, 2016 Posted February 17, 2016 Can you load any website or website? Are you on a Mac or on PC (for your laptop or portable)?
marsenault4 Posted February 17, 2016 Author Posted February 17, 2016 everything works on the internet fine yes an i am on pc desktop
Dillinger Posted February 17, 2016 Posted February 17, 2016 So I am understanding this correctly. You can access ANY site on the internet, like normal? But you can't access any of the NetDuma specific UI pages, is that correct? Because the only way I see this being possible is that you are not ON the NetDuma and still getting on the internet OR you have the site address wrong.
marsenault4 Posted February 17, 2016 Author Posted February 17, 2016 yes any site on the net will load and i am definitely plugged into the netduma
marsenault4 Posted February 17, 2016 Author Posted February 17, 2016 http://192.168.88.1/cgi-bin/geopanel.sh http://192.168.88.1/cgi-bin/qos.sh thats 2 of the tabs that wont load
Administrators Netduma Fraser Posted February 18, 2016 Administrators Posted February 18, 2016 Factory reset from settings > misc and see if that resolves it. Otherwise: Right click on the page, go to console, can you see any errors appearing?
marsenault4 Posted February 18, 2016 Author Posted February 18, 2016 util.js?version=1.03.6gb:364 Uncaught SyntaxError: Unexpected token ; util.js?version=1.03.6gb:365 http://192.168.88.1/cgi-bin/misc.sh@58 misc.sh:58Uncaught SyntaxError: Unexpected token ; can't load the page to factory reset but yes these errors are there
Administrators Netduma Fraser Posted February 19, 2016 Administrators Posted February 19, 2016 I'll get Iain to take a look at this.
Administrators Netduma Iain Posted February 22, 2016 Administrators Posted February 22, 2016 Hi mars, Thank-you for your patience, I've fixed your router remotely. If the same issue happens again please let Fraser know and refer to this thread. Cheers!
marsenault4 Posted February 22, 2016 Author Posted February 22, 2016 Perfect, Thank you very much. The support staff here is excellent just like the product.
Administrators Netduma Fraser Posted February 23, 2016 Administrators Posted February 23, 2016 Perfect, Thank you very much. The support staff here is excellent just like the product. Thank you! Great, as this has been resolved I'll now close this thread. Please feel free to open another if you have any other questions/issues.
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