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Need some help.


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Posted

I was using a visa. It keeps telling me that my issuer is not allowing the transaction. But the money IS in the account we can purchase other items with our cards. It seems to only be a problem when I try to purchase a netduma r1. I bank with wellsfargo.

Posted

"The card you entered cannot be used for this payment. Please enter a different credit or debit card number. "

 

 

This is what I keep getting every time I try to purchase. I have tried other cards. I even tried to use the other payment options but nothing is working.

  • Netduma Staff
Posted

"The card you entered cannot be used for this payment. Please enter a different credit or debit card number. "

 

 

This is what I keep getting every time I try to purchase. I have tried other cards. I even tried to use the other payment options but nothing is working.

 

Someone from Netduma should hopefully respond to you in the morning about this  :)

  • Administrators
Posted

I believe this is a PayPal issue. Are you using a different billing and shipping address? Sometimes PayPal will flag it. If you are, use the billing address as the delivery address as well and then let us know what you want the delivery address changed to. You must use the same name for billing and delivery though.

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