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Hi people.

i received my R1 two days ago and it wasn't working very well so i tried to follow online guides on youtube and Netduma.com. I made it so bad that i just got booted from every game (Destiny ps4). Following this i found a factory reset in miscellaneous settings. This caused me to be unable to connect to my R1. Then i tried the reset button on the R1 with no luck.

I cannot connect to the internet through the R1 now 

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Hi people.

i received my R1 two days ago and it wasn't working very well so i tried to follow online guides on youtube and Netduma.com. I made it so bad that i just got booted from every game (Destiny ps4). Following this i found a factory reset in miscellaneous settings. This caused me to be unable to connect to my R1. Then i tried the reset button on the R1 with no luck.

I cannot connect to the internet through the R1 now 

Are you able to access http://r1/or http://192.168.88.1 ?

If so , can you visit the upgrade page , go to advanced and upgrade to 1.03.5m by downloading this firmware

Click here to download!

 

Just download it with your other router / modem , then upgrade :)

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no i am unable to connect to either of those links :( my laptop does not have a port to connect the cable either so i can only try to access it through wifi

Are you sure there is no ethernet port? Maybe it's covered?

What model laptop do you have? (Should say on sticker on back)

 

Do you have any other device with ethernet capabilities?

A desktop? Another laptop?

 

The wifi settings have been turned off on your router , so accessing it through wifi is impossible

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thanks guys.

 

I kept downloading the update but it said i had the latest firmware until i clicked advanced and it let me upgrade. I didn't find anywhere that said i had to go to advanced settings.

 

it is working so much better now except i am having trouble joining a party. Nat type issues..... how do i solve this?

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thanks guys.

 

I kept downloading the update but it said i had the latest firmware until i clicked advanced and it let me upgrade. I didn't find anywhere that said i had to go to advanced settings.

 

it is working so much better now except i am having trouble joining a party. Nat type issues..... how do i solve this?

 

Glad to hear that. If you all have an open NAT you'll need to add your friends to your allow list so you're not blocking them you can follow this guide on how to add them.

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