moffek1 Posted January 16, 2016 Posted January 16, 2016 After getting some help on here yesterday from a couple of people I have managed to set up my netduma to a certain point. I have one more problem, my PS4 is not getting matched at device manager. I have checked all my connections with a Ethernet cable Netduma to laptop (wired) - good connection - 40 down, 6 up and 20 ping Netduma through powerline upstairs into laptop (wired) - good connection - 36 down, 5 up and 26 ping Netduma through powerline upstairs into PS4 (wired) - bad connection - 6 down, 2 up and 114 ping I have took some pics of what I think the problem is but cant don't know how to fix. 1. My device doesn't seem to be connected as there is no lines going to the device manager like wee lappy 2. when playing BO3 I look to see who my host was and no red dots appear, screenshot during match. Is this right? and if so how do I get my PS4 connected? Thanks again
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 Just a heads up try not to post your wan ip. Some unscrupulous people might try to access your network Can you post a pic of the top portion of your host filtering page? Make sure you have the Geofilter enabled. When it says disabled it is actually enabled. I know confusing right. Your PS4 is getting an IP address so that is good.
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 Oops and thanks, I'm not tech savvy. I've never changed that and its got disable appearing, ill attach the pic
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 I have just played for an hour and still no dot appearing, I have watched a few youtube videos and they were saying that this is the important bit!!
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 Another thing is that the PS4 is dormant in edit mode on device manager, I'm thinking this could be the problem.
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 Dormant is ok. You're getting an ip address from the router and that the most important thing. Are you using Chrome or Firefox? Are you able to run a speedtest on the PS4? Are you on the most up to date firmware?(1.03.5m) It is located at the bottom of e host filtering page. Sorry for all the questions.
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 I'm on chrome I'm not sure what the best website is for a speed test - I tried a PS4 network test and it said 6 down and 2 up And no I'm on .3, I will update right now.
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 Please follow the update directions to the letter.
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 I went to upgrade and it tells me I'm on the latest version.
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 Ok. Sorry for the inconvenience. That is incorrect. The developers have disabled the update function so it will say that no matter what. You have to update manually. Hold on I will get you the link. It's here http://forum.netduma.com/topic/9124-major-router-upgrade-now-available-v-1035/ Follow to the letter. If you have any questions ask before updating.
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 Forgot to add. Please update wired with either pc or laptop.
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 I followed it to the word and it failed
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 Ok. Unplug the router for 5 min. Then plug back in the power cord and tell me what the firmware is at the bottom of the host filtering page.
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 Great. If the firmware is not 1.03.5m at the bottom of the host filtering download the firmware update from the link provided to the desktop of yourlaptop. Then go under update>advanced and browse and select the file from the desktop and see if it will update then. Let me know how it goes.
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 Host filtering page is still .3 but upgrade page is .5. I now have stealth mode which I never had before so id say it has worked.
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 You can verify that it worked by going to settings>misc and there should be options for turbo and super turbo mode. If not you are on the old firmware still.
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 yip it has worked thanks but my ps4 still is not connecting at device manager. this seems to be my only problem. should I delete my ps4 and then add it again? if so how do you do that?
PharmDawgg Posted January 16, 2016 Posted January 16, 2016 Reboot router and go device manager Click view then delete it This should delete it in host filtering section
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 I have done that, still no connection - Thank you very much for your help Buck Nasssty, you have helped me alot but I'm thinking I should be able to contact netduma themselves, the forum is good but I need them to fix this as I have bought a product that does not work. Do you have a contact number for them or is there some way of talking to them directly, email address??
moffek1 Posted January 16, 2016 Author Posted January 16, 2016 I would imagine that my Device Manager should look like this - There is dotted lines representing Wi-Fi and the joined lines are Wired, also on Device manager the edit section should have my PS4 as a wired connection not dormant, like this -
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