pockettown Posted January 8, 2016 Share Posted January 8, 2016 I just got a 1 on 1 with Frazier now my internet connection reading one ping bar I have the highest internet speed that my internet provider provide but my speed keep reading low when my netduma router is hooked up and I have a wired connection so is there anything I can do to increase my speed on the netduma router Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 8, 2016 Netduma Staff Share Posted January 8, 2016 What speed do you get when you do a speed test? Try press 'Reset Distribution' in device prioritisation. Link to comment Share on other sites More sharing options...
pockettown Posted January 8, 2016 Author Share Posted January 8, 2016 9down 2 up I pay for 50 down5 up Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 8, 2016 Netduma Staff Share Posted January 8, 2016 Have you tried pressing reset distribution? Link to comment Share on other sites More sharing options...
pockettown Posted January 8, 2016 Author Share Posted January 8, 2016 Yes a few times Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 8, 2016 Netduma Staff Share Posted January 8, 2016 Have you followed all of the instructions here? Link to comment Share on other sites More sharing options...
pockettown Posted January 8, 2016 Author Share Posted January 8, 2016 I did all that still the same Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 8, 2016 Netduma Staff Share Posted January 8, 2016 Can you check what your speeds are through your ISP router and make sure it isn't an ISP problem Link to comment Share on other sites More sharing options...
pockettown Posted January 8, 2016 Author Share Posted January 8, 2016 I had a Tech come out and check my internet my speeds are good with my regular router when I do a speed test but not with the netduma router Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 9, 2016 Netduma Staff Share Posted January 9, 2016 Can you try changing the ethernet cable between the Netduma and your ISP router. Link to comment Share on other sites More sharing options...
pockettown Posted January 9, 2016 Author Share Posted January 9, 2016 Ok I will try when I make it back home Link to comment Share on other sites More sharing options...
pockettown Posted January 9, 2016 Author Share Posted January 9, 2016 I did that did and I did speed test on the netduma I got 10 download 1.9 upload did a speed test on my at&t router I got 37.9 down& 3.6 up so it got 2 b the netduma router that's giving me the slow speed Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 9, 2016 Netduma Staff Share Posted January 9, 2016 I know you've set you've already done it, but can you re-check the things here. If you've done everything there then you should definitely be able to get 30Mbps. Link to comment Share on other sites More sharing options...
pockettown Posted January 9, 2016 Author Share Posted January 9, 2016 I recheck everything my regular router speed is still greater than my netduma router but my speed went up a lil from 10 to 27 download &1 to 3.1 upload but I'm getting 36 download out of my regular router Link to comment Share on other sites More sharing options...
pockettown Posted January 9, 2016 Author Share Posted January 9, 2016 Played a couple of games speed rt back down to 9 download Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2016 Administrators Share Posted January 9, 2016 PM me again for a 1 on 1, I'll focus more on speed this time Link to comment Share on other sites More sharing options...
pockettown Posted January 10, 2016 Author Share Posted January 10, 2016 Yesterday I disconnected my netduma router and played all day on my regular router and to be honest my games played better than the netduma router is it possible that something is wrong with my netduma router because a I played some games yesterday that was so good!!! I haven't played games that smooth with my netduma router in over a month Link to comment Share on other sites More sharing options...
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