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Testing Internet Connection on PS4 message i am receiving


tjl118

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hello again,

 

So when i test my internet connection on the PS4 there is a message at the bottom and it reads:

 

"The router in use might not support IP packet fragmentation, and some network features of the PS4 might be restricted, contact the router manufacture."

 

What does this mean? I understand what packet fragmentation means but why am i getting this message. could this be a potential issue with using the Duma on the PS4. Also, does anyone else get this message?

 

Thanks!!!

 

P.S. - is there a link that walks you through how to set up the duma with an additional router involved (says a nighthawk or something)? if someone could just throw that link in this thread it would be greatly appreciated.

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  • Netduma Staff

Hey,

 

Other people have also had that message and thought it was a bug. Are all your MTU settings set to automatic? Do you use PPoE?

 

I'm not sure there is a guide for settings up another router but all you need to do it connect it to the Netduma and put it in AP mode.

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That happened to me only when I changed the DNS settings to 8.8.8.8 and 8.8.4.4. But deleting it from the PS4 settings and leaving it on Auto it goes away.

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My PS4 internet connection was set to "Easy" when setting it up and i got the error. however, when i did it again it went away so maybe just a bug then. 

 

For setting up a modem -> netgear AC1750 -> netduma. Im using PPPoe. i have to set the stock ISP modem/router to bridge mode then i have to create a static IP on the netgear (which is the netduma IP correct?) then set the netgear into bridge mode and then run everything through the duma.

 

Is this process correct? am i missing anything or am i totally off?

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It seemed to be a common thing about 3 weeks or so ago and for no reason really.I didn't change anything on my console and I got the message.And then it went away all by itself.

 

If you didn't change anything it will go back to normal on it's own,just a matter of when.

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