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Keith

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  1. Like
    Keith got a reaction from Netduma Fraser in Can't get Apex to work with GeoFilter   
    Ok, I will try this out, thanks
  2. Like
    Keith got a reaction from Netduma Fraser in H1Z1   
    Ps4, NA
    Have xr500 if needed for testing. Usually online 8pm eastern
  3. Like
    Keith got a reaction from Netduma Jack in H1Z1   
    Ps4, NA
    Have xr500 if needed for testing. Usually online 8pm eastern
  4. Like
    Keith got a reaction from Netduma Fraser in Netduma Tech Support - Latency at night   
    Fixed, and running better than ever! On 4 upstream channels now-
  5. Like
    Keith got a reaction from pollutionblues in Netduma Tech Support - Latency at night   
    Update:  After tons of complaining and filing an FCC complaint, I was finally able to get a crew out here to see the noise on my line while it was happening.
     
    I am supposed to have 4 upstream channels; only have 3, and then during peak times, the overload is causing packet loss and upstream is only functioning on 2 channels....
    The CMTS needs to be looked at.  Any cable internet users know how long it takes for these types of issues to be repaired at the headend?  
  6. Like
    Keith reacted to pollutionblues in Netduma Tech Support - Latency at night   
    That’s good that you’ve already got evidence of you testing from the modem to show them, that rules out the Duma 100%, continuing to be a pain in the ass is definitely the best way with problems such as this I hope you manage to get it resolved soon though mate.
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