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DumaOS Insiders
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  1. Like
    Victor-Yout reacted to Netduma Fraser in MW matchmaking?   
    Did those servers outside your radius have solid white circles around them? If so they're just authentication servers. The peer server you're on is likely a miscategorized dedicated server, easiest way to tell is to look at the domain name. If you give us the ID we can check. We're still undergoing testing/cloud optimisation for CoD so that should be resolved soon.
  2. Confused
    Victor-Yout reacted to e38BimmerFN in XR500 Firmware version released.   
    People need to realize that the ultimate owner of the XR series IS NetGear. If you want to keep complaining and nagging, then you should be discussing this over on the NetGear forums and or filing support tickets. NetDuma is only the 3rd Party or Co-Developer for a portion of the FW that is developed and marketed BY NetGear. NetGear holds all the plans, policy's and release dates of when actual FW updates that go to public. It's up to NetGear and NetDuma to work together in getting code fixed based on which side of the code needs fixing. If there is problems with the NetDuma portion, then NetDuma needs to get this corrected then handed back to NetGear. If there are problems on the NetGear side of the fence, then NetDuma has nothing to do with it and NetGear needs to make the corrections. However NetGear needs to know what all the problems are first and foremost. 

    There's a long processing and development and in house testing that needs to be done. So this can take a long time, several months. So FW just cant' be released willy nilly based on users complaints and nagging. If there are legitimate complaints, users need to post about these in the NetGear forums as well as NetDuma and troubleshooting should be performed to narrow down where the real problem is and also might find out which side of the fence it resides. I most cases, this will be NetGear and they need to see and review ALL information to determine who needs to take corrective actions. 
    IMO, most of you people are barking up the wrong tree. If you want to voice your opinions and complaints, you need to field them with NetGear first. They hold the entire responsibility of the XR series. It's there product. If this was a NetDuma R series router, then you would be in the right right tree. 

    Please give NetDuma a break on this. They can only do so much and say so much. There are reasons why the public gets limited information about FW updates and product releases. This is business and how router business is ran. 
    Be patient and show some understanding. 
  3. Like
    Victor-Yout reacted to Killhippie in XR500 Firmware version released.   
    They have been fielded at Netgear believe me. Netduma are responsible for fixing bugs in DumaOS and passing them on to Netgear and it seems many which arrived with Milestone 1.3 point to DumaOS for which they acknowledged some, and others are Netgears, but they all have just have just vanished into a black hole of promises, with each side seemingly passing the blame to the other. No matter what, it does not take 8 months to release a patch which virtually no fixes in it for major bugs like VLAN tagging, or DumaOS's QoS issues or port mapping GUI bugs or actual port mapping bugs. Netgear say talk to Netduma, and vice versa and the users are none the wiser and this process of going in ever decreasing circles just continues. You of all people know how fast Voxel can turn around an update, so there really is no excuse for the lack of fixes from Netduma to pass to Netgear as I see it apart from red tape at Netgears end, but even then Netgear used to kick out quarterly updates. Most of the bugs seem to be relying on milestone 1.4 to fix and that's in my view not a good way to patch a router. I really think this side of the Netgears router business is not being prioritised at this time with AX being pushed so hard now, but that's just a theory

     I'm well aware you can't just release fixes "willy nilly" too but with promises of fixes for bugs almost a year old still not fixed after Netduma said they would be fixed or at least if its not one of their they would communicate with Netgear who do we hold responsible?  As to "Be patient and show some understanding" I have for 8 months and look where that landed us <sigh> I think the Netgear ,Netduma sandwich is not working well at this time as far as fixing issues. I also can't see it  improving when Netduma don't appear to have a timescale for bug fixes. The issue is when you get answers like " Of course we plan to continue to fix issues and keep improving the firmware but no specific news on fix timelines" it does not give you renewed confidence that things will improve.
  4. Like
    Victor-Yout reacted to Netduma Alex in XR500 Firmware version released.   
    Reputation is a big concern for us which is why we don't often make promises that we're not 100% certain we can keep. I'm relatively new at the company and I made a mistake in judgement when I decided to tease the upcoming announcement before knowing for sure that it would be coming out the next week.
  5. Haha
    Victor-Yout reacted to Netduma Alex in XR500 Firmware version released.   
    Yup, sorry.
    Also welcome to the forums!
  6. Like
    Victor-Yout reacted to Netduma Fraser in Upnp and static ip   
    Good to hear you're getting an open NAT, sounds like UPnP is working. However, I have sent you a PM. Please check this.
  7. Like
    Victor-Yout reacted to nejkro in Announcement: DumaOS on Netduma R1 in Final Beta Testing   
    keep waiting.... like 3 years more. netduma said there are legal problems with duma OS on R1 and now they talk about  final beta testing.... netduma think we are ----- to believe that stop liying to customers.
  8. Like
    Victor-Yout reacted to EricSe7en in R1 DumaOS Briefly Delayed   
    I've seen nothing in the 41 pages here that would lead me to believe that this isn't true.  It's almost a rehash of Ian's tweets 'they're getting it for free, they should just shut up'.
    Send it straight back and don't re order until they deliver what they've been promising for the last 2 years.
  9. Like
    Victor-Yout got a reaction from Sci0n in R1 DumaOS Briefly Delayed   
    For me the geo filter only works good for cod. in fortnite battlefield and most of the other games i getting kicked out of the lobby
  10. Like
    Victor-Yout got a reaction from Netduma Admin in Upnp and static ip   
    Yes should have some time
  11. Like
    Victor-Yout reacted to Netduma Fraser in Upnp and static ip   
    Yes but they're different routers/software so PPPoE on XR500 might be causing it. I'll raise it as a potential issue to Netgear as unable to test it myself. If anyone else could help test that would be much appreciated.
  12. Like
    Victor-Yout reacted to Netduma Fraser in Upnp and static ip   
    Ahh I think I understand now. 
    If you want to change the LAN IP of the router you do so in Settings > Setup > LAN Setup. Then once you've done that, you can add address reservations at the bottom of that same page which will be the static IP of devices.
  13. Like
    Victor-Yout reacted to RL317 in R1 DumaOS Briefly Delayed   
  14. Like
    Victor-Yout reacted to ChriscomIT in R1 DumaOS Briefly Delayed   
    Tell us the truth then almighty as you seem to be. I call out liars (never said Ian is a liar btw just citing his twitter) if they make promises over and over (just a few more weeks, everything is ready just needs backward compatibility, just to name some, ridiculous) and can't stand ANY one of them.
    And it's not outta way it's the damn actual situation we are facing which was developed by Netduma themselves. We just call it out!
  15. Like
    Victor-Yout reacted to BIG__DOG in DNS server   
    Just so that you are aware incase you are not Victor............DNS has no impact or improvement to gaming, it is solely for web surffing.
  16. Like
    Victor-Yout got a reaction from Alex49H in DNS server   
    is the best dns server, the one with the lowest ping to it? people say googles dns server are the best, but my isp one has a lower ping
  17. Like
    Victor-Yout got a reaction from Netduma Fraser in Qos   
    the led is off, but my speeds are still like on 70%
    my laptop and phone
    ok i changed it to always, then back to only when high traffic and now it works
  18. Like
    Victor-Yout reacted to pollutionblues in Qos   
    Is the red light for indicating high priority traffic detected off when you test your speed? What device are you using to test the speed?
  19. Like
    Victor-Yout reacted to Netduma Fraser in Xr500: portforwarding and upnp   
    You probably could, I think the XR500 is smart enough as it'll use some differing internal/external ports but I wouldn't recommend it. Give it a go, if its all good stick with it otherwise revert back.
  20. Like
    Victor-Yout got a reaction from buddy love in R1 DumaOS Briefly Delayed   
    Since a few weeks should really be over now, i think it would be fair to get a new update now
  21. Like
    Victor-Yout reacted to Bozo in R1 DumaOS Briefly Delayed   
    Hi Luke/Fraser,      Hoping we could get an update on when the DumaOS update is planned or is there a way I can set up a notification on arrival?     Manually checking is tiresome.      Cheers,
  22. Like
    Victor-Yout reacted to RedBull2k in Interleaving?   
    fast path= if you receive an error'd packet you will drop it.
    interleave = if you receive an error'd packet it attempts to fix it. 
    how each scenario would play out in a game would be interesting.
  23. Like
    Victor-Yout reacted to Od1n in R1 DumaOS Briefly Delayed   
    well said
    think Netduma is, or at least was, in financial problems as otherwise you would never ever agree to a partnership with netgear but release your own new router
    it just doesnt make sense, if you have patents and groundbreaking technology then you try to market those by your own
    and if it was meant to be a pr stunt then i have to tell you that there are better ways to achieve more, pretty sure that 9 out of 10 netgear XR500 users are not aware that DumaOS is done by a company that also sells routers, not a single review or article i read mentioned this, "Netgear with their new DumaOS" was usually their wording
    instead Netgear has now the last word on which features are Netgear-approved and which arent, i mean honestly, what is happening here?
    yeah this is a common clause in partnerships but dont you realise you re now a contractor rather than a self controlled router company?
    and that you will be dropped as soon as Netgears R&D managed to come up with something equal or potentially better?
    anti-spike and anti-jitter are the only reasons im looking forward to the DumaOS, i could care less about the reskin and rearrangement of buttons
    the DumaOS still hasnt hit the coal mine and we literally had no status update within weeks...
    honestly Netduma staff, there are free courses on business development, ecommerce, marketing and anything else you need to know to change the course of your ship, the direction you are heading towards right now is absolutly the wrong one
  24. Like
    Victor-Yout reacted to RiotControll in R1 DumaOS Briefly Delayed   
    LOL your logic is simply flawed. That's like your boss promises you a pay raise since 2 years, then he announces a certain date for the pay raise and before the pay raise he says it needs a  few more weeks and when you ask him about the pay raise he says that you already work for him. Only because the firmware is free doesn't mean that we can't complain. They promised us since 2 years that the firmware will be available soon.
  25. Like
    Victor-Yout reacted to Sci0n in R1 DumaOS Briefly Delayed   
    Sorry people bought this product on the basis that the update would be out on it, otherwise they wouldnt of bought the R1.
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