We have been able to recreate this issue in the office. We have theories as to what's causing it. This will be a high priority issue to be fixed when we release the next firmware for the R1. Unfortunately we don't yet have a release date for the next DumaOS 3.0 firmware, but know that we are aware of this issue and we will prioritize fixing this issue. I'll be pushing for more R1 updates, I'll post on this subforum when we've got more to share.