banjo22

Thanks. I have done this now, the only thing that isn't working, and the one thing I need is the PS5! For some reason it won't pickup an IP address, I either have to manually input on the PS5 or connect to the WIFI. Any idea why? It just appears to my PS5 strangely. I have 2 other PS4s and another PS5 in the household and they are fine connecting with a reserved IP. I did factory reset my XR1000, is it caching something? The only different setting within the OS is that the PS5 is prioritised in QOS, its setup exactly the same way as the other console and connected to the same switch.

Any news? This is still happening; see another that occurred just now. Log 4th Apr.txt

Just happened again at 11:25 just now. Unfortunately no logs

Surely the time disconnected would be longer than a few seconds if they were messing with the connection? The router would need to resync which could take minues?

Not every day no, seems to be the evening but then that's only noticed because it's the time of day that I will be playing online

Hi, any news? It happened again tonight around 9:30. log attached LOG 170223.txt

I hadn't been gaming much of late but it finally happened again tonight. Log attached, it happened at 23:56 to be exact, can some examine what would happen on the duma to make me DC from the online match I was in? Log.txt

Hi mate, yes correct, no reboot required, but downtime is enough to upset any online game I'd be in. Unfortunately, I was away for the weekend, so the log file won't be of much use now; when it happens again I will download and post up. XR1000 Thanks

Hi all. I actually posted this on the Plusnet forums thinking it was a line issue although the responses I received suggest it could be a router issue. The only thing they would think would be happening is a line resync but the disconnect from the internet would be much longer than a few seconds. Below is a copy and paste from that forum. Has anyone experienced such an issue? Hi all, Long-term user of Plusnet due to the reliability of their connection. I game each night, always online, so a resilient network is critical to me, however over the past few weeks, very late into the night, my connection will drop for a second or so, enough to kick me from whatever game I may be in, so it's starting to grate on me somewhat. Wednesday it was 11:25pm, kicked from an online fps game i was in, also the PSN party, this also happened to another console in the house. Last night 10:26pm kicked from a fifa online game Has anyone else experienced this? I know it's the internet as I have my PC open simultaneously, and the ability to access websites isn't possible. I do nothing to restore the connection; it's so quick I would only notice if I were in an online game.I

Hi Fraser, how long does the QA at Netgear take? I check the firmware progress regularly and the XR1000 has been with Netgear for what seems like ages, is there an ETA for getting this firmware out? I barely log onto the router nowadays as the slowness and apps not loading is just too frustrating.

Just to add, applied all these name revisions. Rebooted the router this morning only to find a load had reverted back to their default names the router identifies as them, so I've just waited a shed load of time. I give up with this router.

Hello, I’ve just a long time reserving IP addresses and giving specific device names to all my network items. After doing this and going into device manager, the names haven’t updated and and still have the default names and/or a load of ‘unnamed devices’ - can someone advise what the point of this service is? Or just another issue with the firmware of this router! i want a greater control of my network and see what is doing what. This is on my xr1000 also I can’t believe there is still no firmware update to address the slowness of the apps and general usability in the dashboard. I was told to keep using my R2 over a year ago because firmware was updating to address this problem and still nothing. Never known a company like this for releases never coming to fix major issues.

Still no closer to this hotfix Liam?

Thanks. When I first started using it again yesterday most of the applets were accessible, slow but I could get to most of them, now nothing. I look forward to the hotfix, where can I keep an eye on this release? Which section? Thanks

@Netduma Fraser As promised, I really hope this can be fed back to your engineering team. As you can see it's completely unusable, I suspect it cannot cope with the amount of devices on my network, and I'm not sure if the R2 will be any different so until I have reassurances I won't be buying another one, which is really frustrating as I loved this in its prime, it used to work great with all the devices on my network and then 2.0 firmware just killed it.

Cheers. Happy to show a video grab of what I see if it helps in anyway. Thanks

Cheers. Will that firmware be available for the R1 too?

Cheers. It's pretty useless to me without the applets though, not sure I'm willing to risk spending £150 on the R2 for the same issues. Thanks for the help all the same

Yeah it's in bridge mode. So setup the router like normal fibre connection and stick 192.168.2.1 in the DMZ and plug everything into the R1? I’ve done it. The R1 showed up in the client list vis dhcp on tplink so I reserved the IP and put it in the dmz. ill try qos again but I can see already the loading circle and then the “operation is taking longer than expected. Please briefly wait before using this rapp” - it’s just too cumbersome which I’m gutted about as I really want to use it.

That is what I thought. I have TP Link VDSL router. All devices are connected to the R1. Yes using PPPoE which I was told 3.0 was optimised for?

Managed to delete the update, normality resumes. THEN the wife turns on the Sky Q mini box and that kills the internet again, surely this isn't just me affected by these issues? The QOS seems...broken

Just done that and its killed my network. My PS5 was downloading an update so now I can't get on my Duma anymore and no device can get on the internet, I'm sure this is what made me throw the thing out last time

I had this issue when I last used the thing, but when the PS4/5 starts downloading an update for a game the whole internet goes down. What do I need to set in QOS to stop this? I cannot even access the Duma to change any settings when the downloads are underway, I need to either wait or pause before anything happens, it laterally uses every part of the bandwidth.

I will give it a go. I noticed something a bit odd when using my PC this morning, I loaded it up as I normally would and the internet page wasn't resolving as in if the internet was down, it took around 10/15 seconds for the page to appear. Not a reported problem on 3.0? I will keep tabs on it just a bit strange.

Interface but like I said it was like this on 2.0 so not a massive surprise