rvndo

do you not even understand what it is that you are running support for? what does "early access" mean? It sounds like I have been given the opportunity to try out a yet unreleased to the public firmware. It sounds like you're admitting that I paid for an unreleased product. Just in case you still don't understand what it is that the R3 is supposed to be, I will explain to you. It is supposed to be an internet router. This is the device that connects to a modem and takes all the internet traffic that a household has and gives it a "name tag" so that it is allowed to send information to the internet and receive information. It is complex and needs to just work as most users in a house hold JUST WANT IT TO WORK!!!!!! Most users don't care if there is a user in the house that wants to try to prioritize packets so that they can somehow compete on a level playing field when they try to win games where many of the competitors are closer to the server. I'm guessing you live alone and have the luxury of rebooting the router any old time that you like. Many people do not live alone and therefore as the in-house IT person, every time they power the network down and back up, they interrupt the other people in the house. I will try one more time to let you know that I have no interest in being an early access beta tester for your product!!!!!

I know full well that I am outside the return window. That is obvious. The issue is that the router was misrepresented. Maybe when enough people from the EU file some kind of misrepresentation claim.... then action will be taken and I can get a refund on a product that was not released as promised and to my understanding still has not had a firmware released that causes the router to be as promised by the advertising. I have had it back in its box for several weeks and that is where it will stay.

I would also like a refund

I am skeptical.... how do you clear saved game and profile for COD?

Could we pin this quote to the top of the main page? This was the most clear and concise and levelheaded, and dare I say even kind, explanation of what it has been like to own an R3.

Fraser.... Could you give me a nickel worth of refund every time you type something like, "soon" or "not much longer"? I think I'll have a full refund before the firmware patch comes out... Just saying

Thank you! I hadn't read this "white paper", doesn't seem very inclusive dose it? It was very informative. I will now run some tests with a more open ended search criterion in my quick search and see if it lowers my delta ping. Thanks again

I had what may be a similar situation. I was getting such bad hit detection with the R3 so I disconnected and set my xr1000 back up. I used it for playing MW3 multiplayer and the first few games were so good. Then just as quickly as things got better they got worse again and it was back to the same ol thing. I am wondering if that was also your experience? Bear with me for a minute. Is it possible that what people are calling SBMM is actually something far more simple and far more sinister? Think call of duty as a very simple equation (though its a bit more complex) (x-l) + (y-l) = z x is your input, y is your opponents input, l is latency and z is the outcome I ran a test. I am a multiple input player. I sometimes use a ps5 scuff controller and sometimes use an xbox elite v2 controller and sometimes I run mouse and keyboard. I played 3 different game sessions each on one of these inputs. The results were so similar that it was staggering. I had previously run multiple tests in the custom lobby. Those tests were the same result every time. Kill confirmed in shoothouse against bots. Myself and 5 bots vs 6 other bots (each test the bots were on the same difficulty friendly/enemy) every game did well, the next match Call of duty increased my latency in the following match. I have a 30 ping server nearby but never get that latency... instead I go from 60-70 all the way up to 100-120 So..... I decided to test this in actual multiplayer as well. Same result, but with some twists. I played the 3 sessions as mentioned before, each session was 7 kill confirmed matches. when I added the latency of all 7 matches and divided by seven..... you guessed it, one day on an xbox controller the average latency over a 7 game session was 82.57 the next day on a ps5 controller it was average over 7 games 82.71 That is far too similar to be a coincidence..... Right?! on keyboard and mouse it was similar but not exact. I had average 71.29 latency over 7 games my kd for xbox controller was 1.60 for 7 games and for ps5 controller it was 1.32 and on KBM it was 1.44 What do I think all of this means? I think that it means that call of duty is an algorithm as a whole. It seeks to keep everything in balance. I have never seen anyone get a nuke in my match. I think the game changes latency and hit detection and damage dealt and damage received for each player to keep everyone at their preassigned KD and score per min and that balance keeps as many people playing as possible. I think that maybe everyone has this same experience and it is by design. Why do I mention this? Because most people in here are here because Net Duma promised to change that, and it can't, or at least still hasn't. The Call of Duty algorithm is bigger and more well funded that duma will ever be..... weather we spend the time playing Call of Duty or in this forum talking about how broken it is and how this router doesn't do what is advertised.... maybe its all just a waste of time. Please let me know if you your hit detection stayed the same over the long term with the different router. I'm guessing that it was just the same bump you would get if you reset your R3... first game or two the COD algorithm was figuring out your connection and optimizing its latency cocktail to keep you at your predetermined skill.....

Yes you should have.... Do they think that this is some kindof kickstarer campaign or something? They sell a full priced product that they advertise as being a finished product and then when the features don't work, they say, "just turn that feature off it is negatively impacting this other feature and turn the other feature off as well and turn off the wifi because it is also not working and stop reporting problems in the support forum because there are too many of them right now......

It is interesting to read these last two posts, because I just yesterday disconnected my R3. I am using a different router now and will continue to check back on these forum posts because I am a part of this club and I paid my $200 entry fee to join this club and I have my router shaped paperweight as proof that I am a part of this club! I live in the US and it wouldn't be worth my time to try to get a refund. I think the r in R3 stands for Regret. I am Rand0 and I am a member of the regret club! Keep smiling lads 😁

this is a post for people who purchased the R3. I am on of those people. I however will give away the R3 (to the garbage can) when I get rid of it. So please continue to support us by giving as much follow up information so we can make informed decisions on how to proceed. They have already taken my money and I like to joke around about how to get rid of the 3 routers I have that use duma os because I could never sell them to someone else in the condition that they are in. So I hope to see this r3 get fixed but I also have to make realistic plans going forward. Keep up the updates on that r3 replacement possibility as a service to this community!

In all fairness. They KNOW that they have lied (released a product that wasn't close to as advertised) and they will feel that as it weakens their moral fiber.... I actually feel sorry for these poor humans. When you tell a lie, big or small, its eats a human up from the inside like gangrene. Yeah, we got cheated out of the money we spent on this and the promise of what it could do isn't there, but these poor humans get up each day and have to try to carry forward the lie each day. The weight of that is most likely contributing to the delay. Imagine the pressure of having a daydream and then getting some high quality youtube videos made to promote the idea as a fact and then it all snowballs and an unfinished product gets sold and more and more people start asking how they ended up being beta testers after buying what they thought was a finished product...... I'll say it one more time, you and I may be down some dinero, but these poor humans are bankrupting their own moral fiber.

I'm guessing that it gets a whole lot longer before the firmware update is released and then I think it is going to be more of the same disappointment. I have done a bit of searching and it seems that duma os is just always fraught with problems. It seems that they move on to "newer and better" ideas without ever having delivered on the old promised ideas. I bought this because I has nothing by problems with netgear routers with duma os on them. I figured that maybe it was simply because I needed a net duma router with the duma os on it...... I couldn't have been more wrong. Saving up my money and doing some research to get a router that works well.

Yes. The irony, is the only current value of the purchase right now for me. If I don't have a sense of humor about it I just feel bad. It was rushed and unfinished and the company is unwilling to admit that. Poor Fraser is left to have all these people vent in this forum. The added pain is that the advertising never mentions that this is cutting edge attempts at a technology that Net Duma "hopes will one day work". They have yet to accomplish it. AND when the router works as hoped and advertised, its only in a limited way and it is not even repeatable. So many posts by people who are asking, "why did it stop working the same when I changed nothing?" AND the advertisements never clue the buyer into the fact that a minimum of a 101 college level knowledge of networking is needed to even begin to understand what the router is "trying" to do and how you have to constantly adjust it for it ever to work as hoped. It all comes down to false advertising and people who bought the product are still holding on to hope that it someday may work as advertised.....

Hello, my name is Rvnd0 and I like RGB lighting and troubleshooting routers that are half programmed...... It is a beautiful light spectrum that I am currently looking at and wondering if its worth keeping my spectrum internet...... See what I did there...... gather around fellow beta testers, back before we had internet we used to gather around a fire and tell stories... you don't really need youtube do you? I mean, you've got pretty light and plenty of speculation about whether there is or is not firmware on its way. Cancel your internet and then in a couple months the Duma 4 RGB lighting will be paid off and and you will be saving money each months on your internet bill. I'm also going to cancel my cell phone bill, because if these CPU's keep running at 100 percent and I don't do the obligatory reboot each week, they will get hot enough for me to communicate with people using smoke signals. This router has actually saved me money!!!!!!!! I hope I at least made someone smile. This router has been an awful lot like life in general in that it promised so much and came up a bit disappointing... I'm just trying to smile through it.

And yet you launched an entire product with promised features....... Do you not see the irony in all this? We are all as customers testing the firmware. An influencer would put out an "honest video" saying that you need only go to the support forums to see what a shambles this is..... I will say, because I do believe that there is a silver lining somewhere, the RGB lights have worked flawlessly since got this product!!!!

I have to ask..... Is this update that I keep hearing will happen going to be the one it should have launched with or will that be somewhere "soon after"? I hope that they pay you whole lot because whomever is actually responsible for this disaster of a tech launch has hung you out to dry having to daily make excuses for their incompetence.....

I waited a day to post this because I wanted to think about it for a day because it really sounds like a bombshell. I do however think that I do need to post it as it could have real implications for everyone using Duma OS to try to improve their experience in Call of Duty. Yesterday I was logging into battle.net to run MW3 and saw that I had to agree to terms of service. I decided to read through them to see what new ways they may be invading users privacy (as they data mine their clients to sell the info to the highest bidder As I read through I saw a section talking about how any hardware or software used to change or alter a users connection to the servers could be bannable. This sounds to me that its not just using a VPN but using a router or router software designed to change your latency to server. SO, in recap, all the features that we purchased this router for could now be grounds for being banned and loosing the account that we need to play the games that we bought the router for in the first place...... something to consider. Now that I have posed this question, each end user can choose weather or not to inform themselves on this and then make a decision based on being fully informed.

same IP address....

on the home screen it says Very high usage, but immediately under it there is no usage being shown.....

I haven't seen any of my servers show up in the geofilter in over a week, doesn't matter how I re-sync the cloud and re-add them.... I am looking at advanced troubleshooting settings and my cpu usage is back to being super high like it was before updating firmware to the .41

I haven't seen any of my servers show up in the geofilter in over a week, doesn't matter how I re-sync the cloud and re-add them....

"Making it a better product". Those are his exact words Jinxer85..... and that same thing has been said since it's painful launch, but never a clear admission that it is not what was advertised. You may well want to send it back as it will only let you down. Just read the posts. So many of us are stuck with this piece of tech that doesn't do anything as advertised and has vastly different results for each user. I am stuck with it as I kept it way past the point of sending it back. It sounds like YOU DON"T HAVE BE stuck with it.

The more of this forum that I have read, the more I see the most popular advise is to just turn off all the features in duma OS that I bought the router for...... and when I do try to use them, sometimes they work for a while and then stop working.... How is this thing so unstable?

Hey bro, If you read everything that I have posted in this forum you will see that I am genuine. I have posted my frustration and my admiration for this router. If you want to message back and forth some time I would be more than willing to share with you what I have enabled and disabled and all that to see if I can help you enjoy the router.